Accor Hotel
Create, execute, and produce top-notch food with a constant eye on the highest quality standards, presentation, and flavour. · Make sure things are running without a hitch, orders and deliveries are coming and going as...
Effectively manage the daily reconciliation of the Hotel’s trading · Check and prepare reports and statistical information in accordance with service standards and auditing procedures during the night shift. · Represent...
Cleans and tidies rooms, bathrooms and common areas in line with the rules of hygiene and cleanliness and the procedures implemented by the hotel · Ensures that rooms look attractive · Checks that equipment is in good...
Develop new business across local, corporate, leisure, group, F&B and events, with a clear focus on revenue generation. · Build and manage relationships with local businesses, corporate accounts, event organisers,...
Handle groups and events enquiries, including internal functions while maintaining close communication with clients and all departments. · Independently manage your daily schedule, sticking to agreements even with a...
Maintain all spa, wellness and changing areas to a pristine, 5‑star standard throughout the day · Ensure towels, robes, amenities and refreshments are replenished and beautifully presented · Prepare and reset relaxation...
Welcome guests warmly and professionally, creating a positive first impression. · Prepare and set up the breakfast restaurant before service, ensuring tables, stations and service areas are presented to luxury...
Lead, mentor, and support the Food & Beverage team to deliver exceptional guest experiences · Supervise daily restaurant and bar operations, ensuring brand standards and service excellence are maintained · Monitor stock...
Maintain a positive and friendly attitude at all times, even when working to achieve solutions to challenges. · Deal with the arrival and departure processes for all guests, ensuring all standard operating procedures...
Managing group, meeting and event enquiries from enquiry to delivery · Building relationships with clients, agencies and maintaining current client relationships · Preparing proposals, contracts and event documentation
Driving meetings, events and group revenue across both hotels · Winning new business while growing existing accounts and repeat bookings · Managing and developing client relationships across both hotels
Empower and train staff to manage guest feedback and complaints effectively. · Drive improvement through RPS analysis. · Lead daily and weekly operational meetings.
Reporting to the Maintenance Manager, we are looking for 20/30 hours per week, including some weekends as required to the needs of the Hotel.
Oversee the daily operation of the Front Office department, ensuring all service standards are maintained · Coordinate effectively with Housekeeping and other departments to resolve operational and administrative...
Ensures the high standard of services provided for guests and the attainment of the department's qualitative and quantitative targets · Is in charge of the organisation and quality of Reception and Housekeeping services...
Lead the day-to-day operation of Rose Bar, setting the tone for a service experience that is polished, confident, warm and full of personality. · Act as a senior member of the Food & Beverage leadership team,...
Lead the day-to-day operation of Lana Lusa across breakfast, lunch and dinner, creating a service style that feels polished, warm, intuitive and never scripted. · Act as a senior member of the Food & Beverage leadership...
Greet, check-in, respond to requests and settle accounts while providing exceptional service · Take initiative to add a personalised experience · Proudly promote the hotel facilities, looking for opportunities to...
Greet, check in, check out, respond to requests, and settle accounts while providing exceptional service · Willing to work morning or afternoon shifts according to the needs of the business · Enroll our guests in Accor...