Accor Hotel
Maintain turf health through mowing, aerating, fertilising, and pest control · Set up and maintain course elements including bunkers, hazards, and tee markers · Operate and maintain greenkeeping equipment safely and...
Provide a genuinely welcoming and memorable experience for our guests, from a Hox welcome, to handling any questions and helping out with requests · Ensure a smooth experience to our guests, occasionally help out the...
Create a fun and relaxed atmosphere where guests come to wind down and enjoy themselves · Make whatever the mood calls for, from soft drinks, coffees to masterful cocktails that change with the seasons · Know your...
In a nut shell, our baristas are the masters of our coffee bar and keep our guests happy with great coffee and juice options, providing both table and bar service. There’s also plenty of opportunity to change things up...
Clean and service late departure and stayover guest rooms in accordance with our service standards. · Ensure all allocated areas are cleaned and presented within the required timeframe and to a consistently high...
Deliver outstanding customer service from check-in to check-out · Handle guest enquiries, calls, and requests efficiently · Perform night audit and daily reporting tasks
Cleaning and servicing guest bedrooms and bathrooms to our five-star Fairmont standards. · Ensuring rooms are beautifully presented and fully prepared for arriving and staying guests. · Replenishing guest amenities,...
Taking ownership of daily pre-arrival checks to make sure every detail is spot on. · Personally welcoming VIPs, Accor Live Limitless ,and returning guests. · Stepping in for the Assistant Front Office Manager when...
Deliver high-quality live piano performances during scheduled shifts. · Curate and perform a varied repertoire suitable for a luxury hospitality environment, including: · Classical selections
Support the Event Operations Manager with the day-to-day running of conferences, banquets, private dining and events across the resort. · Take an active leadership role during events, ensuring service is delivered...
Provide efficient guest registration, check-in, and check-out services. · Maintain accurate guest accounts and offer helpful, precise information. · Handle guest requests promptly, courteously, and efficiently...
Assist in the preparation and presentation of dishes to agreed brand and company standards · Ensure all mise-en-place is prepared and ready for service · Maintain cleanliness, organisation and hygiene across all kitchen...
Welcoming guests warmly during the night and delivering a smooth check-in and check-out experience · Handling guest queries, requests and complaints in a professional and helpful manner · Completing night audit...
At least 2 years’ experience in reservations or customer service, preferably in hotels · Proficiency with ResaWeb and Opera Cloud, as well as comprehensive knowledge of reservation procedures · Understanding of group...
Welcome guests warmly, handle check-in/out, and manage guest accounts with accuracy. · Respond to calls, messages, and requests with professionalism and care. · Keep guest information and hotel procedures secure and...
Oversee night audits, end-of-day reporting, and financial reconciliation · Act as the primary point of contact for all guest issues and emergencies overnight · Ensure guest check-ins/outs are completed efficiently and...
To oversee department budgets, ordering, stock control and administration. · Take a leading role in recruitment, onboarding and developing all housekeeping staff. · To arrange weekly quality walk about with Contract...
You’ll be the go-to for our members, and you have your own way of helping them with what they need, making them welcome and at ease. · Ensure our space is set to impress from first light to close of play, and everything...
Delivering warm, attentive service and creating memorable experiences for every guest · Taking orders and serving food and drinks to brand standards · Building strong menu, wine and cocktail knowledge to make great...