Xplor

Be the First Point of Contact: Answer calls, with a positive attitude, resolving issues on the spot. · Problem-Solve Like a Pro: You’ll tackle customer queries about accounts and contracts, escalating only when...

Support, maintain and improve customer service. · Provide support for Legend customers via telephone and support ticket submission systems following outlined processes. · Work proactively to ensure prompt resolution of...

Own transformation projects from design through implementation and measurement of long-term business outcomes. · Lead the transformation agenda for one or more assigned business functions. · Partner with business...

Own transformation projects from design through implementation and measurement of long-term business outcomes. · Lead the transformation agenda for one or more assigned business functions. · Partner with business...

Manage customer requests requiring platform configuration or administrative changes. · Execute approved account, tenant, branding, and business configuration updates. · Support requests related to permissions,...

Provide assistance, support and coaching to Contact Support Advisors · Be an escalation point for concerns raised by Advisors and consumers · Contribute to the flow of internal communications to your teams from all...

Manage customer requests requiring platform configuration or administrative changes. · Execute approved account, tenant, branding, and business configuration updates. · Support requests related to permissions,...

Lead, coach, and develop Product Managers across the UK, Australia, and New Zealand, fostering high performance, accountability, engagement, and professional growth. · Shape and communicate a focused Membr product...

Process and code supplier invoices accurately and in a timely manner · Match invoices to Purchase Orders or manually obtaining online business approval for none po invoices in line with business approval matrix. ·...

Receive inbound questions from customers about their software product and service through a support ticketing system. · Document all customer interactions in applicable systems according to current policies. · Respond...

Answer phone calls/emails/chats in a polite and prompt manner to provide a high level of customer service with a high first-time resolution rate · Manage telephone and email communication from clients and their...

Maybe you've come from a background in Boutique Fitness or previously worked at a gym or studio and have knowledge of a gym management software. · Marketing Automation experience is a plus! · 3 years of related...

Provide administrative support across the end-to-end Order to Cash process. · Support workload management across regions · Create, review, and maintain Standard Operating Procedures (SOPs) and process maps

Design, develop, and maintain automated test scripts using tools such as Jest, Detox and Playwright. · Ensure the robustness, reliability, and maintainability of automated tests.

Collaboration and Communication: Work closely with cross-functional teams, including product managers, developers, and stakeholders, to understand project requirements and align design solutions with business goals....

Act as a direct line lead for support team members in the UK office while working twilight hours · Conduct regular 1:1s, KPI reviews, and coaching sessions · Foster a high-performance, accountable, and collaborative...

Own and evolve the product roadmap for Bacs Direct Debit (UK) and SEPA (EU), balancing merchant experience, operational efficiency, and regulatory compliance. · Reduce failure rates, improve reconciliation flows, and...

Introduce prospective business owners across the UK and Ireland to Momence through outbound cold calling, supported by occasional email outreach. While there may be some engagement with warm leads, the primary focus of...