Hotel Receptionist
Accor Hotel
LondonOn-siteEst. £30k - £35k (similar roles)full timeCustomer ServicePosted 2w agoEarly applicant likely
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Full-Time Hotel Receptionist
We’re looking for a FUN, PASSIONATE, and WELCOMING Hotel Receptionist to join our FANTASTIC TEAM at Novotel London Blackfriars!
Salary: £30,014 per annum
Shifts: You will be required to work morning and evening shifts including weekends, and may be required to work night shifts to cover holidays.
What you’ll do:
- Provide a seamless check-in/check-out experience
- Respond promptly to guest queries and ensure their satisfaction
- Offer recommendations on local activities, dining and entertainment
- Identify priority guests, VIPs and ensure their rooms are checked prior to arrival and placed with relevant VIP amenities
- Coordinate with the Duty Manager to provide excellent guest service
- Handle guest messages and room moves as needed
What we’re looking for:
- A welcoming, professional attitude with strong communication skills
- A knowledge of London’s activities, restaurants and local attractions
- Previous receptionist or customer service experience
About Accor Hotel
Accor Hotel operates hotels with spa and wellness facilities, restaurants, and food and beverage services. The company hires for roles including spa therapists, kitchen staff, and food and beverage team leaders who deliver guest services across these departments.
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