Lead - Account Executive

Freshworks

LondonOn-sitefull timeOtherPosted 3mo agoEarly applicant likely

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- Develop a strategic plan to source and develop business opportunities within your assigned territory and to exceed your sales goals through stakeholder mapping, prospecting, qualifying, and closing opportunities - Cultivate relationships with executive-level decision-makers and strive to become a trusted advisor and a partner at your named accounts - Generate specific opportunities at each enterprise account in response to customer requirements and unaddressed pain points - Communicate constantly with other departments such as marketing and pre-sales regarding the design and execution of campaigns to improve our internal and external processes - Use and administer available resources effectively, e.g. steering the business development and presales representatives to reach your individual sales goals. - Provide regular reporting of pipeline and forecasting to the Sales Manager - Travel to customer locations and customer-focused events regularly - Educate yourself to become an expert in SaaS products, CRM systems, and our product suite - A diploma or Master’s degree is desirable - Minimum 5-7 years of sales experience; preferably in an outbound/field executive SaaS software sales environment. Domain knowledge in the field of SaaS, CRM, or ITSM is advantageous - Experience managing the sales cycle from business champion to the C-level - Showed consistent overachievement of sales goals in a large geographic territory, selling a technical product - The high degree of customer orientation, negotiation of business terms in line-of-business, procurement teams, and senior management - Experience managing and closing complex sales cycles; being an expert in managing sales cycles with 60-90+ days - Highly motivated, with a driven personality and a positive attitude toward sales and CRM products - Willing to go the extra mile with a strong work ethic; self-directed and resourceful - Project credibility with knowledge of the customer service domain and the potential of the cloud as a game-changer in the enterprise. Understand complex customer requirements on both a business and technical level - Fluency in English is a must

About Freshworks

Freshworks makes software platforms for customer engagement and support - specifically products related to IT service management (ITSM), IT service desk, and customer success management tools. The company sells to mid-market and enterprise customers on a SaaS basis.

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