Room Attendant

- Prepare and service guest rooms to Fairmont’s exacting luxury standards - Ensure impeccable cleanliness and presentation of bedrooms, bathrooms, and amenities - Replenish linens, towels, and guest supplies with care and consistency - Report maintenance issues promptly, ensuring rooms remain in perfect condition - Handle guest belongings and privacy with the utmost respect and discretion - Support VIP room preparations, ensuring personalised touches and flawless presentation - Maintain housekeeping trolleys and storage areas in a clean, organised, and fully stocked state - Respond to guest requests with warmth, professionalism, and a guest‑first mindset - Collaborate with Floor Supervisors, Housekeeping, and Front Office to ensure timely room readiness - Follow all cleaning procedures, including deep‑cleaning schedules and brand standards - Ensure compliance with health, safety, and hygiene regulations, including COSHH and manual handling - Participate in daily briefings and training sessions to stay aligned with service expectations - Support lost‑and‑found procedures with accuracy and confidentiality - Contribute to a positive, respectful, and team‑focused working environment - Uphold Fairmont grooming, communication, and service standards at all times - 1 year of housekeeping or cleaning experience, ideally within a luxury hotel environment - Strong attention to detail and pride in delivering exceptional standards - Understanding of cleaning procedures, hygiene standards, and room presentation - Knowledge of UK health & safety regulations, including COSHH (training can be provided) - Ability to work independently and as part of a team - Good time‑management skills and the ability to prioritise tasks - Professional, courteous, and guest‑focused attitude - Physical ability to meet the demands of the role, including manual handling - A passion for luxury hospitality and creating memorable guest experiences