Sales Executive
Accor Hotel
LondonOn-siteEst. £30k - £42k (similar roles)full timeSalesPosted 2w agoEarly applicant likely
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We’re on the lookout for a Sales Executive to join our team. Reporting to the Head of Sales, you will be responsible for coordinating groups and private events, ensuring exceptional service and standards to our clients.
What you’ll do…
- Handle groups and events enquiries, including internal functions while maintaining close communication with clients and all departments.
- Independently manage your daily schedule, sticking to agreements even with a packed calendar and a full email inbox.
- Keep a clear overview, even when every room in the house is booked, and all lines are buzzing.
- Build strong relationships with internal operations teams and external third parties, keeping the guest experience at the heart of everything you do
- Handle groups and private events, managing the booking process from start to finish: from initial proposals, managing contracts, rooming lists to invoicing
- Following up with clients post event to get feedback and secure repeat business where possible.
- Prepare and distribute function sheets on a weekly basis and present them in the operations meeting.
- Building good relationships with clients for repeat business, contacting and probing repeat clients when appropriate and track year on year trends and events to support repeat business.
What we’re looking for…
- Ideally you have experience working within hotel sales, reservations or a similar role; you’re looking for an opportunity to take the next step into a career in Sales. This is an ideal role for someone already within hospitality but with an interest in the world of Sales and Events.
- You have excellent verbal and written communication skills.
- You’re looking for a challenge and a place where you can be you. Your personality matters more than your CV.
- You have ability to multitask, work in a fast-paced environment and have a high-level attention to detail and knows how to stay organised while working at a fast pace
- You’re a people person, great at building strong and lasting relationships. You make a positive impact in the work environment
- You’re confident using systems such as Outlook, Excel, Word. Experience using OPERA Cloud desirable.
- Your humble and open to ideas. We leave our egos at the door and help get it done.
- You want to be part of something bigger and have fun along the way.
About Accor Hotel
Accor Hotel operates hotels with spa and wellness facilities, restaurants, and food and beverage services. The company hires for roles including spa therapists, kitchen staff, and food and beverage team leaders who deliver guest services across these departments.
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