Director of Enablement & Performance

Gravitee is a 2025 Gartner® Magic Quadrant™ Leader, on a mission to govern the world’s intelligence. We deliver the industry’s most advanced platform for Any API, Any Event, and Any AI Agent, trusted by global leaders like Michelin, Roche, and Blue Yonder. Why Gravitee? - The Mission: We are bridging the gap between traditional tech and the new frontier of AI Security. - The Momentum: We combine the credibility of a market leader with the high-octane speed of a startup. - The DNA: We hire "Hold Nothing Back" individuals - passionate professionals who want to redefine how the world interacts with technology. The Role The Director of Enablement & Performance will own and execute a sales and revenue enablement strategy from the ground up, with the mandate to grow into a broader performance enablement remit over time. Reporting to the Chief Operating Officer, this is a highly visible, solo-build leadership role. Your core focus from day one is every customer-facing function, Sales, Account Executives, Account Managers, Technical Account Managers, and Customer Success. Product, Engineering, and Marketing enablement sit within the long-term vision but are not the immediate priority. Gravitee is expanding from a predictable, feature-led API management sale into a more consultative agent management motion. Converting interest into paying pipeline, moving prospects from SQL to opportunity, is the commercial problem this role exists to solve. What You’ll Be Doing Drive Performance Through Enablement - Design and implement an enablement strategy that elevates performance across every customer-facing function first. - Partner with Sales, Account Management, and Customer Success leaders to understand performance gaps and develop targeted enablement solutions that move revenue metrics: deal velocity, contract spend, win rate, forecast accuracy, and SQL to opportunity conversion. AI-Native Enablement - Apply AI and agents to enablement work directly, not just adopt tools someone else built. Gravitee's broader team builds agents in-house, and this role is expected to do the same for performance diagnosis. - Layer human coaching on top of what AI surfaces. AI identifies where the gap is, you own the coaching conversation. New Hire Onboarding - Build scalable onboarding for revenue-facing hires that accelerates time to performance, with a clear, measurable ramp metric. - Ensure onboarding is role-specific, data-informed, and outcome-driven. Knowledge & Content Enablement - Develop and maintain a central knowledge ecosystem that enables on-demand learning and performance support. - Ensure documentation and training content are aligned with business goals and updated regularly. Product Enablement - As the function matures, lead enablement for product releases so customer-facing teams can position, support, and use new features. Not a day-one priority. Skill Development & Coaching - Build programs that develop core competencies, starting with selling skills, deal execution, and customer communication, extending to product and technical proficiency as scope broadens. - Partner with team leads to implement scalable coaching frameworks that reinforce learning and performance growth. Performance Measurement & Optimization - Define enablement KPIs including ramp time, quota attainment, deal velocity, SQL to opportunity conversion, and support resolution rates. - Continuously assess impact and optimise based on performance data and feedback. Essential Skills - 7+ years in sales, revenue, or GTM enablement, ideally within high-growth B2B SaaS companies. - A proven, personal track record of building enablement from zero, not inheriting or operating an existing system, with metrics to prove it. - Enterprise software experience. Without it, the learning curve here is steep. - Hands-on AI fluency: something you've personally built or shipped, an agent, a workflow, a tool, not just adopted one. - Comfortable working cross-functionally, primarily with Sales, Account Management, and Customer Success, extending to Product and Marketing over time. - Strong communication and stakeholder skills, you're able to influence without formal authority. - Data-first mindset; experience setting and using KPIs and feedback loops to measure and improve impact. - Builder mentality, comfortable owning projects end-to-end, working through ambiguity, and iterating fast. Who Thrives Here Our growth is powered by people who bring passion to their craft, professionalism to their execution, and a commitment to excellence. You’ll thrive here if you: - Care deeply about high-quality output and brand clarity. - Are curious, adaptable, and energized by the fast-moving AI landscape. - Take full ownership of your projects from concept to completion. - Value a culture of openness, collaboration, and constant evolution. Bonus Points: Experience in SaaS, AI-enabled systems, or open-source communities is a plus, but a "growth mindset" and curiosity matter most. Life at Gravitee At Gravitee, we invest in humans, not just roles. You’ll get: - Excellent medical coverage to keep your body and mind healthy - Pension and 401k program options for all locations - Stock option plan for employees - 25 days holiday/vacation in addition to in-country national holidays - 3 mental health days per year with an allowance toward a mood-boosting activity of your choice - Birthday off to celebrate your dayLearn and grow with our professional development allowance to be used to benefit your career - Quarterly outings and an annual off-site in an exciting location! - Hybrid culture with options to go in to an office in one of our hubs - Ability to work for one of the fastest-growing companies and alongside some of the most talented people in the API technology sector - A meaningful, progressive, global company culture that is as fun as it is hardworking - Endless growth opportunities At Gravitee, we believe diverse perspectives make better products and stronger teams. At Gravitee, no employee or applicant will be treated less favorably on the grounds of sex, marital status, race, color, nationality or ethnic or national origin, disability, gender, sexual orientation, gender identity, age, pregnancy or maternity, marital or civil partner status, or religion or belief. By clicking submit below, you consent to allow Gravitee to store and process the personal information submitted above.