Hospitality Assistant

We are seeking a friendly and professional Hospitality Assistant to join our team at Baxterstorey in Birmingham, United Kingdom. In this role, you will be at the heart of our hospitality operations, delivering exceptional service to our guests whilst supporting our kitchen and service teams. The successful candidate will demonstrate a genuine passion for customer care and a commitment to maintaining the highest standards of professionalism in a dynamic, fast-paced environment. • Provide courteous and efficient service to guests, ensuring their needs are met with a warm and welcoming approach • Assist with the preparation and presentation of food and beverages in accordance with company standards. - Maintain cleanliness and organisation of dining and service areas throughout your shift • Support the kitchen team with food preparation tasks, including plating and garnishing where required • Clear and reset tables promptly, ensuring a pleasant dining experience for all guests • Respond to guest requests and queries in a helpful and professional manner - Adhere to food hygiene and health and safety regulations at all times • Work collaboratively with colleagues to ensure smooth service delivery during busy periods • Assist with stock management and reporting of supplies as directed • Contribute to the overall positive atmosphere and team morale within the hospitality centre - Proven experience in a customer-facing or hospitality role • Strong communication and people skills with the ability to interact positively with diverse guests • Excellent time keeping and reliability • Ability to work efficiently in a fast-paced, pressurised environment • Attention to detail and commitment to maintaining high standards of cleanliness and presentation - Flexibility to work varied shift patterns, including evenings and weekends • Basic knowledge of food hygiene and health and safety practices • Ability to work effectively as part of a team • Professional demeanour and a positive, can-do attitude • Desirable: Previous experience in a catering or hospitality organisation