Lead Mid-Market Account Executive

The Lead Commercial Grow Account Executive will be responsible for strategically prospecting into new accounts, expanding usage within existing customer base, and ensuring these customers continue to get value from the NOW Platform. The candidate will be an individual with a demonstrable track record in new business pipeline generation ideally over the telephone within an Enterprise capacity. They will collaborate with their team of Sales Specialists, Solution Consultants, Renewal Sales and more to exceed quota and build the future of ServiceNow sales talent. What you get to do in this role: Meet or exceed Monthly, Quarterly and Annual sales objectives.Manage sales opportunities and business relationships over the telephone with influential contacts within Small, Mid-Market, and Commercial Accounts. Focus on understanding an organization’s business drivers, challenges, pain points and how ServiceNow solutions map to these. Strategically prospect within key verticals to develop new opportunities and pipeline Follow the Value Selling sales process to win new business, expand withing existing accounts and ensure contract renewals Collaborate with an extended team and coordinate resources necessary to further sales cycle such as Solution Consultants, Customer Service, Partners etc. Provide timely and accurate information to management such as forecasting, territory plans, strategic account plans etc. Working towards daily, monthly & quarterly KPI metrics such as new prospect meetings, pipeline generation, ACV bookings and Renewal Rates Mentor team members and work on collaborative projects to help bring value to the team Occasional travel for training and/or meetings may be required. - Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. - Extensive track record of new business sales success including presentation and negotiation skills within industry and at C Level within your market - Strong strategic thinking including analytical and financial planning skills to meet and exceed quotas and goals. - Experienced in driving sales process and drive effective working relationships with Sales Operations - Ability to understand the 'bigger picture' and business drivers around IT - Ability to build long term strategic and senior level relationships - Ability to adapt and work effectively within a rapidly changing and growing environment - Strong business and financial acumen