Frasers Group
Greet customers, answer questions, and help them find the right product. · Deliver brilliant service at every touchpoint, from the door to the till. · Keep the shop floor tidy, well-stocked, and visually on point.
Communicate with commercial and production teams to understand deadlines, priorities and new product requirements. · Work within our personalisation software to generate ‘print ready’ artwork to the suppliers and...
Conducting member consultations and MOVE onboarding sessions · Supporting new member acquisition and retention · Delivering high-quality fitness coaching and customer service
Coach, motivate and develop colleagues to achieve their full potential · Support recruitment, onboarding and retention of top talent · Deliver regular performance conversations and feedback
Deliver personalised fitness coaching and training programmes · Conduct fitness consultations and member onboarding through our MOVE programme · Build and grow your Personal Training client base
Carrying out thorough cleaning of all areas including gym floors, equipment, studios, locker rooms, showers, and communal spaces. · Sanitising and disinfecting surfaces to ensure a safe and hygienic environment. ·...
Ensure completion of month-end processes within deadline. · Maintaining global property databases. · Analysing prepayments and accruals against a budget.
Prospect new categories and Partners, reach out to new leads, and support onboarding, including negotiating trading terms and product ranges · Support trade terms negotiations with existing Partners to achieve the best...
Lead the team and maintain standards · Be a role model for the delivery of a world-class customer experience and train your team to deliver this consistently · Create an engaging working environment for colleagues
Engage with every customer to deliver exceptional service · Use your product knowledge to provide tailored recommendations · Drive sales to help achieve and exceed store targets
Deliver technology and cyber risk assessments across enterprise infrastructure, cloud platforms, retail systems, digital applications and strategic technology initiatives. · Perform controls testing across IT General...
As part of the leadership team, support in driving the commercial success of the store and drive store performance · Identify key opportunities to enhance performance in line with current trends · Support the store...
Deliver exceptional experiences that convert prospects into members · Drive membership sales, renewals, upgrades and secondary spend opportunities · Conduct tailored club tours based on individual fitness goals and needs