Frasers Group
Welcome every customer like they're walking into somewhere special, because they are. · Ask the right questions, listen properly, and style with intent. · Stay sharp on collections, brands, and trends so your...
Manage day-to-day audience and segmentation requirements within the Customer Data Platform from a business perspective. · Own the definition, governance, and ongoing optimisation of key customer audiences used across...
Support the planning and execution of the always-on content calendar, assisting from ideation through to delivery. · Help maintain consistency in brand voice across all content and platforms. · Write and curate...
Provide competent health and safety advice, guidance and support to operational managers, supervisors and colleagues. · Support the implementation of the site's Health and Safety Management System. · Conduct planned...
Conducting member consultations and MOVE onboarding sessions · Supporting new member acquisition and retention · Delivering high-quality fitness coaching and customer service
Engage with every customer to deliver outstanding service · Use your product knowledge to offer tailored recommendations · Support the team in delivering store goals