Deliveroo
Own complex partner resolutions: Handling inbound calls from our Merchants with an obsessive focus on service excellence for the Italian market. · Champion the Merchant experience: Act as the face of the Merchant...
You will report into the Site Manager and the site management team. · Ensuring that the cleanliness of the site is maintained to a high standard by cleaning as you go throughout the shift as well as regular deep...
Grow restaurant partnerships: Maintain and expand commercial relationships with top commuter belt
Strategic Relationship Management: Act as the primary consultant for a portfolio of major restaurant partners, managing weekly operational meetings and high-level performance reviews. · Data-Driven Insight: Monitor and...
Drive Growth: Execute high levels of daily cold-call activity to contact restaurant leads and present partnership opportunities. · Pipeline Management: Own and maintain a robust sales pipeline to consistently exceed...
Own vision and strategy: Define and execute the end-to-end roadmap and OKRs for Double Order, taking it from early discovery through to a scaled, sustainable product. · Balance complex marketplace dynamics: Solve for...
Execute precise order fulfillment by picking customer essentials quickly and accurately to meet delivery deadlines. · Maintain product integrity by ensuring all goods received and dispatched meet our high standards for...
Lead the design of infrastructure that helps teams move GenAI ideas from prototype to production, increasing the velocity of business impact from AI across the company. · Own and evolve our open-weights serving stack -...
Manage SDRs to lead quality partner acquisition, generate new sales opportunities, and ensure relevant utilisation of Salesforce to track pipeline · Identify the development areas of SDR's, provide coaching sessions to...
Responsible for the daily oversight of a team of New Partner Experience Agents · Main activities to include coaching the team to develop skills, oversight of team behaviour and attendance, providing reporting on...
End to end ownership of UKI local promotions and merchant offers. Partnering with central functions to identify market needs and partner requirements and defining the “where” and “how” to play, building and implementing...
Technical integration ownership: Manage the end-to-end API technical integration of partners, from integration through to test planning, UAT, and production go-live, working with engineering and product to troubleshoot...
Drive Dispatch Excellence: Oversee that all orders are picked to meet time targets and lead the dispatch area to ensure seamless packing for our customers. · Manage Inventory Rigour: Unload deliveries according to...
Manage a portfolio of accounts through desk-based account management model · Support the growth of partners through email, phone, online presentations and video calls · Maintain long-term relationships with our partner...
Advise on complex commercial transactions: Structure and negotiate a wide range of agreements, from off-the-shelf SaaS contracts to large-scale, multi-jurisdictional business unit outsourcings. You’re comfortable with...