Accor Hotel
Free night stays in our UK hotels and 50% discount in any Accor Restaurant (T&C Applies) · Discounted hotel rates all over the world in Accor Hotels · Continuously learn and develop yourself with our Accor Academy
Great communication skills · Well organized · Problem solving abilities
· Identify and secure new business opportunities: Prospect and secure new business through high-impact, in-person sales meetings and networking at key events and trade exhibition · · Grow key accounts: Maximise value...
Maintain communication channels between Hotel guests and all Hotel departments both verbally and in writing as required. · Deliver consistent and memorable service to all our guests. · Connect and work together with...
Based in Novotel Cardiff Centre, as part of our F&B team, you'll provide a warm welcome and high standards of service to every guest across our restaurant, breakfast service, bar, meetings and events, and outdoor areas.
Greet and welcome guests in a warm, professional, and hospitable manner · Take food and beverage orders accurately while identifying and addressing guest dietary requirements and food allergies · Prepare and cook food...
Cleans and tidies rooms, bathrooms and common areas in line with the rules of hygiene and cleanliness and the procedures implemented by the hotel · Ensures that rooms look attractive · Checks that equipment is in good...
Clean and maintain guest rooms to high standards · Add personal touches to enhance the guest experience · Respect guest privacy and belongings
Ensure the restaurant/bar area are H&S compliant for each shift · Run the daily briefing for the restaurant/bar team · Coordinating and running the reservations system
Responding promptly and with professionalism to guest enquiries via phone, email, and other communication channels. · Guide guests in selecting the ideal room options to ensure the best experience and maximise booking...
Provide a seamless check-in/check-out experience · Respond promptly to guest queries and ensure their satisfaction · Offer recommendations on local activities, dining and entertainment
Support the General Manager in leading all hotel operations · Drive exceptional guest satisfaction and service standards across all departments · Act as the senior leader in the absence of the General Manager
Attend the luxury forum on a daily basis advising team of VIP arrivals and special requests. · Prepare arrivals for VIP guests, room allocations, welcome cards, placing gifts, preparing keys and anything else necessary....
Salary day shifts - £ 14.80 /hour. · Salary night shifts - £ 15.30 /hour. · Shift timings: Early - 7:00am to 3:18pm, Late - 3pm to 11:18pm and Night - 11pm to 7:18am, with an occasional middle shift from 10:00am to...
Welcome guests warmly and professionally, creating a positive first impression. · Prepare and set up the breakfast restaurant before service, ensuring tables, stations and service areas are presented to luxury...
Undertaking all servicing requirements of our guests in line with our service standards while taking every opportunity for memorable personalisation · Handling guest requests, belongings and personal items with the...
To create a sophisticated and memorable experience for each and every guest who walks through the door no matter who they are. Whilst remembering the order and serving the correct drink is important, making an emotional...
To interact with individuals outside the hotel · To co-ordinate functions and activities with other Food & Beverage and Back of House departments · To handle payroll and holiday organisation
To ensure that the uniform provided is kept clean, presentable and in good condition, ensuring personal appearance and hygiene standards are an example for the team · To co-ordinate all team members, ensuring that they...
Drive bold, culturally relevant brand ideas that support the commercial and creative goals of our food and beverage outlets · Be the visible brand lead across Working From_, Seabird, Albie and Chet’s, ensuring the...