Accor Hotel
Win and develop new business opportunities · Manage and grow a portfolio of key accounts · Conduct client meetings, presentations and hotel show rounds
Extend a warm, friendly welcome to all guests, embodying our commitment to hospitality excellence · Manage the check-in and check-out processes efficiently, ensuring accuracy and attention to detail · Respond promptly...
Are passionate about guests and delivering great service. · Have a strong level of knowledge and experience across the operations. · Have a hands-on approach, are organised and supportive of your team.
Ensuring the health and safety of all departments and guests overnight, including implementing and enforcing safety protocols and emergency procedures. · Ensuring all service standards are followed, maintaining the...
Take ownership of every confirmed event at handover from sale to delivery, and manage it end to end against the contracted specification. · Lead the client handover meeting once the contract is signed and establish the...
Assist in the daily operation of all food and beverage outlets. · Supervise and support food and beverage team members. · Ensure excellent guest service and resolve guest concerns.
Creating engaging photography, video, Reels and written content across the resort. · Managing and scheduling content across Instagram, Facebook, TikTok and LinkedIn. · Developing our social content calendar alongside...
Create a fun and relaxed atmosphere where guests come to wind down and enjoy themselves · Work with the rest of team in keeping things running smoothly and tidily · Make sure the bar is set up and ready for service
Free night stays in our UK hotels and 50% discount in any Accor Restaurant (T&C Applies) · Discounted hotel rates all over the world in Accor Hotels · Continuously learn and develop yourself with our Accor Academy
Assist with the golf course maintenance duties when required as well as being responsible for the machinery. · Ability to prepare and maintain a program of routine maintenance for all machinery adhering to the...
Simply put: You’re the face of our guests’ experience and you bring your own flavour to the(ir) table, making sure that from the moment they arrive to when they leave, they’re having a great time
You make sure our guest experience never flags, even at night! Whatever's needed, you treat our guests as individuals, make them feel welcome and their stay special - the Hox way · Deal with the coming and going of...
Work a fully flexible shift pattern to support the needs of the operation, this will include regularly working early shifts, closing shifts, weekends and public holidays. · Take ownership of Health & Safety across all...
Manage the full recruitment process, including advertising vacancies, interviewing and onboarding. · Support and advise as requested on HR policies, procedures, disciplinary, grievance, and employee relations matters. ·...
Manage some of our largest accounts in London with-in the Corporate, Group and M&E segments · Prepare and execute creative sales strategies to maximise our revenues · Work with our Director of Sales for London on annual...
Ensure bedrooms, apartments, penthouses are clean, · Routinely clean hotel facilities according to your schedule, · Report any maintenance issues.
Welcoming guest with a warm greeting.. · Taking beverage and food orders correctly ensuring all customers preferences are met. · Upselling items and promoting our loyalty scheme
Process conference enquiries ensuring they are entered correctly in Sales & Catering in accordance to the Clients requirements. · Management of Sales Manager diaries ensuring clear communication channels between all...
Undertake and manage general maintenance tasks, including plumbing, electrical work, heating, carpentry and decorating · Conduct routine inspections of building structures, equipment and assets, performing reactive and...
Play a crucial role in making sure our hotels run efficiently without compromising our overall goal of providing a fantastic guest experience · Contribute to the financial day-to-day of both hotels, including managing...