Customer Support Specialist (Apprenticeship)

Customer Support Specialist - Apprenticeship Reports to: Head of Customer Support Services Location: Hybrid - 2 days on-site (Newmarket), 2 days WFH Hours: 8:30 am - 5 pm with 30 minutes for lunch - 32 hours across a 4-day week (no salary sacrifice) Salary: £16,640 – £26,500, determined by age, relevant experience, and previous apprenticeship training Product: Wonde - https://www.wonde.com/ Who we are and what is important to us: Beyond unifies three technology-driven brands, Wonde, Evouchers and Secure Schools. Each brand shares a vision to reduce the friction of adapting technology, to help customers navigate an often overwhelming area and provide powerful solutions that make their everyday life easier. The three brands run independently with the autonomy to continue to prosper, although as part of the Beyond team, you’ll join a wider, supportive environment where you’ll be able t