Professional Services Consultant (Self Service), EMEA

About the Role Abnormal AI is looking for a Professional Services Consultant to join the Self-Serve Professional Services team. The Self-Serve team owns the post-sales technical deployment for our smaller, lower-touch accounts from our Mid-Market/Commercial book of business that move through implementation on a fast, largely asynchronous motion rather than a scheduled, high-touch consulting engagement. This role will carry a large, high-turnover portfolio of concurrent deployments and are expected to bring customers to full value in days, not weeks, against a 12-day time-to-value target. Drawing on your knowledge of enterprise mail flow and email security, you'll guide customers through activation, troubleshoot the harder technical cases that come up, and keep dozens of accounts moving at once. The ideal candidate is energized by real speed and real scale, and thrives in an environment