Licensing Commercial Manager, EMEA Agents

The Licensing Commercial Manager will drive Universal’s consumer products business across selected agent-based markets in EMEA. This 360-degree role will manage agent-led activity and key global partners, ensuring alignment with regional strategy and budget expectations. Key Responsibilities - Partner with the Director, EMEA Agents, to manage external agent teams and deliver locally relevant plans that drive growth across key categories and retail accounts. - Work collaboratively across internal teams, including Legal, Finance, Category, Retail and Franchise, to ensure clear communication, effective information flow and alignment on key deliverables. - Ensure incoming deals support business growth in line with deal guidelines and category strategy. - Own the quarterly forecast cycle for appointed markets, ensuring agent compliance and accuracy in submissions. - Work with agent teams and relevant stakeholders to deliver retail marketing campaigns, launch plans and retail placement activity within allocated budgets and franchise guidelines - Liaise with external stakeholders, Master Toy, Agent Teams (Category and Retail) to deliver accurate records and reports on launch collections and retail placement. - Coordinate business reviews, retail calendars, marketing budgets, franchise data and pitch materials for licensee, retail and Key Partner Meetings Administration: - Track stakeholder activity and agent hub updates, providing weekly progress reports. - Maintain databases, spreadsheets and sales materials, including licensee lists and brand presentations. - Manage vendor setup, purchase orders, invoice coding, payment follow-up and direct-cost tracking. - Track deals through execution and payment, ensuring accurate follow-through. - Manage own diary, calls, expenses and key deadlines in line with business cadence. Communication and Culture - Help build a best-in-class culture that encourages creativity, efficiency, inclusion and partnership. - Work collaboratively across teams, bringing a positive, one-team approach to agent management. About You - Results-driven and proactive — takes ownership, brings energy and is motivated to grow the business. - Entrepreneurial and resilient — a tenacious self-starter who keeps moving forward through challenges. - Global-minded — understands the wider context and thinks holistically. - Authentic and positive — brings personality, humour and a collaborative spirit to work. - Adaptable and hands-on — able to pivot quickly, manage priorities and respond efficiently. - Strong communicator — honest, clear and able to adapt style to different audiences. - Relationship-focused — builds strong connections and brings an easy-going, people-first approach. SKILLS / QUALIFICATION REQUIREMENTS - Business management experience in a cross-cultural environment. - Confidently manages and communicates with commercial partners, senior stakeholders, internal teams and international partners. - Strong organisational skills, with the ability to prioritise multiple workstreams and deadlines. - Excellent administrative skills and attention to detail. - Experience delivering retail marketing campaigns from concept to execution. - Additional languages, such as Polish or Turkish, are helpful but not essential. - Proactive, solutions-focused self-starter who works well independently and as part of a team. - Intermediate to advanced Word, Excel and PowerPoint skills; Keynote and Mac knowledge preferred.