Building & Front of House Manager

What you’ll be doing… Building & Facilities Management - Lead the day-to-day operation of Securitas UK's Headquarters building. - Manage all building services, workplace facilities and maintenance activities. - Oversee planned preventative maintenance (PPM), reactive maintenance and contractor performance. - Manage facilities budgets and identify opportunities for cost efficiencies and service improvements. - Ensure the workplace remains safe, compliant, professional and fit for purpose. - Support office space planning and workplace optimisation initiatives. Workplace Experience & Front of House - Oversee Front of House operations, ensuring a professional and welcoming environment. - Lead the visitor management process, ensuring a seamless and secure experience. - Coordinate executive visits, client meetings, hospitality services and workplace events. - Continually improve employee and visitor satisfaction through exceptional service delivery. - Act as a key point of contact for senior leaders, guests and external stakeholders. Health, Safety & Compliance - Lead building compliance activities and maintain statutory compliance requirements. - Ensure adherence to health & safety legislation, company policies and industry best practice. - Conduct workplace inspections, audits and compliance reviews. - Support the investigation of incidents and implementation of corrective actions. - Promote a positive safety culture across the Headquarters. Supplier & Contractor Management - Manage relationships with contractors, suppliers and service providers. - Oversee contractor onboarding, permits to work, RAMS and compliance documentation. - Monitor supplier performance against agreed service levels and contractual requirements. - Support procurement activities and contract reviews where required. Security & Business Continuity - Work closely with security teams to maintain appropriate site security measures. - Oversee access control, visitor management and site security procedures. - Support emergency planning, business continuity arrangements and incident response activities. - Ensure workplace resilience plans remain effective and up to date. Leadership & Stakeholder Management - Lead, coach and develop Front of House and workplace support teams. - Build strong relationships with stakeholders across the business. - Set clear performance expectations and drive a culture of operational excellence. - Provide regular updates and recommendations to senior leadership. Please note: This is not an exhaustive list and may evolve to meet business needs. What you'll bring... Essential - Previous experience in Facilities Management, Building Management or Workplace Operations. - Experience managing corporate office environments and workplace services. - Excellent knowledge of health & safety, building compliance and contractor management. - Experience managing suppliers and service contracts. - Proven ability to lead, coach and develop teams. - Excellent stakeholder management and communication skills. - Ability to manage multiple priorities and work effectively in a fast-paced environment. - Confident working with senior leaders and executives. - Full UK Driving Licence. - Right to work in the UK. - Ability to provide a 5-year checkable employment history. Desirable - SIA Front Line Licence. (Or willing to obtain within he first 6 months in the role) - Facilities Management qualification. - Experience working in a corporate headquarters environment. - Knowledge of IOSH & NEBOSH