Sales Assistant

What You'll Do - Welcome every customer like they're walking into somewhere special, because they are. - Ask the right questions, listen properly, and style with intent. - Stay sharp on collections, brands, and trends so your recommendations land. - Bring promotions, loyalty perks, and the little extras to life. - Handle transactions with accuracy and confidence. - Keep the shop floor looking flawless. Presentation is non-negotiable. - Get the store trade-ready every morning through replenishment and prep. - Spot the opportunity for an add-on or a smarter alternative, naturally. - Deliver service that's consistent, considered, and unmistakably Flannels. - Follow our policies and procedures. They're what keep the standard high. What You'll Bring - Confidence, energy, and a drive to deliver. - Strong communication and people skills. You connect easily. - A genuine passion for customer service done well. - A team-first mindset and a love for fast-paced retail. - Reliability, flexibility, and a willingness to roll with change. - A real interest in designer and contemporary fashion.