Information Officer

NHS Band 5: £32,073 - £39,043 per annum Hours Per Week: full time 37.5 Contract Type: Permanent The purpose of this position is to provide a comprehensive information management, reporting and analysis service across Estates, Facilities and PFI services. The role will support internal governance and performance reporting, projects, national returns, benchmarking and the identification of opportunities for continuous service and business improvement. The role will be responsible for the effective management, maintenance and development of Estates and Facilities information, records and associated document libraries, including the estates drawing library. - The postholder will support the development, implementation and ongoing management of Estates and Facilities information management systems and digital solutions introduced by the Trust, ensuring that these align with operational requirements, strategic objectives and the Estates Strategy. - The role requires a high level of digital literacy and advanced proficiency in the practical use of Microsoft Office applications, particularly Excel, Word and PowerPoint. The postholder will be expected to confidently manipulate, analyse, format and present complex information, develop effective reports and templates, and make best use of available digital tools. The role is focused on the effective use and administration of systems and software rather than technical IT support, hardware maintenance or specialist infrastructure management. - The role will also manage and maintain the formal PFI communications programme and associated trackers, ensuring that formal notices, correspondence, actions and other contractual communications are accurately recorded, appropriately monitored and retained until they have been formally resolved and closed. - The postholder will provide oversight of open, overdue and long-standing communications, maintain a clear and auditable record of their status, and ensure that matters are brought to the attention of the appropriate operational, technical, contractual or legal lead where action or escalation is required. Accountability for resolving the underlying matter will remain with the relevant responsible lead. For full job details, please refer to enclosed job description. Qualifications Essential - Data analysis qualification or proficient in analysing data on job experience - Good standard of higher education (NVQ 4 or higher) - Excellent knowledge of information systems and analysis techniques Experience - Experience in collecting, analysing and managing data - Experience of implementing process improvements relating to data quality and maintenance - Experience of sourcing appropriate data and preparing formal reports - Experience of implementing data manipulation and reporting solutions - Experience of governance procedures, submissions, and data confidentiality - Proficient in Microsoft Applications - Track record of delivering to tight deadlines Desirable - Working in a property and/or an Estates and Facilities Management function - Working in an NHS or similar environment - Experience of preparing government return submissions e.g., Premises Assurance Model - Practical understanding of information management systems and digital tools used to support a diverse Estates and Facilities function. - Experience of using and administering a range of Estates and Facilities systems, databases and reporting tools. - Experience of improving user engagement and effective system use to support service delivery, data quality and reporting. - Understanding of construction and facilities management contract administration and control procedures. - Experience in the use of AutoCAD and working knowledge of databases. Skills & Knowledge Essential - Advanced Microsoft Office skills, particularly Excel, Word and PowerPoint, with the ability to analyse, manipulate and present information clearly. - Strong analytical, data-quality and information-management skills, including document control and maintaining clear audit trails. - Effective organisational and communication skills, with the ability to manage competing deadlines and coordinate input from multiple stakeholders. Desirable - Experience of Estates and Facilities systems, databases, AutoCAD or document-management tools. - Knowledge of NHS Estates and Facilities reporting and assurance requirements, such as ERIC, PAM or benchmarking. - Understanding of PFI, FM contract administration or property information management.