Logistics Manager

Unfortunately, we are unable to offer visa sponsorship for this role. The purpose of this role will be to oversee sample collection and co-ordination of routes to ensure efficient use of company drivers’ time and maximise possible return of samples to laboratories and driving team. This is a full time role working 37.5 hours per week - Monday to Friday from 09:00 till 17:00. - Oversee sample collection and co-ordination of routes to ensure efficient use of company drivers’ time. - Oversee the daily routes, and suggest where improvements can be made. - Creating waybills throughout the day for any collection requests outside of in-house driver’s areas. Pick up arrangements from end customers. - Tracking of shipments for both Diagnostics and Genetics DHL accounts. DHL issues support and investigations for both customers and internal shipments to France and Ireland. - Communication with the laboratory team for logistics enquiries internally for sending stock, samples, or any other consumables out/in. Depending on request allocating and arranging the courier, packaging advise/ pick up arrangements. - Communication and support for customer services in Diagnostics and Genetics team for any new customers logistics enquiries. Providing quotations. - Customs paperwork: advising customers and internal teams on the correct information required for paperwork, providing templates, support in finding right commodities, values, description etc. - Dealing directly with customs issues with DHL, FEDEX, UPS depending on which supplier was used. - Sort dry ice orders (weekly), including managing variations due to annual leave of drivers or special requirements. - Import waybills creation for Mavie (Austria and Germany), twice a week and SafeAmbryo (Greece) per request. - Communication with Germany to fulfil tracking numbers on the shared spreadsheet between UK, Germany and Italy for the Genetics team. - Managing the XOne relationship and arranging correct transport of samples and transport boxes. - Daily management of the Logistics driving team for Guildford, as well as covering holidays and sickness arrangements. - Liaison with third party couriers to facilitate an efficient daily collections plan. - Direct customer liaison regarding collections providing updates regarding delays etc. - Internal communication with other Eurofins departments with regards to managing and distribution consumables. - Collation of monthly logistics collections report for invoicing purposes. - Coupa/invoices management. - DHL reports management. - Effective management of the Eurofins fleet, ensuring all vans are well maintained and road worthy. - Ensuring highest standards of Health and Safety are maintained across the logistics team including arranging UN3373 training for Dangerous Goods. - Assisting on induction training of logistics team. - Monitor third party courier costs to ensure that they are effectively controlled costs are controlled through effective use of resources. - Co-operate with the investigation and resolution of customer issues relating to their business unit. - Maintain high standard of temperature control, through the calibration of probes and profiling of vans where appropriate. - Work with both internal and external kit manufacturers to ensure consumables are shipped to customers and clients in an effective, economical and efficient manner. - Experienced in Logistics / Transport Planning. - Working knowledge of Dangerous Good Shipment requirements. - Working in a busy transport office & stock control environments. - Experience of supervision of teams. - Working knowledge of MS Office and Outlook - Driving license. - Customer focused, values driven individual with integrity. - Great communication skills both verbal and written across all ability levels. - Highly Organised - Attention to detail - Good Excellent people skills - To be a strong ambassador. - Ability to work under pressure and with tight deadlines