Application Support Engineer

Working as a part of the CTO team, the role will need to engage with technology leads in data, corporate technology and information security – as well as more broadly with program, project and delivery managers. The role will also engage with key stakeholders in the business areas. Key Responsibilities - Supporting core application within Shawbrook, ensuring optimal performance, reliability, robustness and security. - Providing operational end user support for Shawbrook and subsidiaries – playing a key role in driving efficiency, enhancing user experience, and maintaining the stability of our end user systems. - Bachelor's degree in Technology, a related field or proven professional experience (preferred) - Proven experience in application support or technical support within the banking or financial industry - Strong analytical and problem-solving abilities - Excellent communication and presentation skills - Experience with banking regulations and compliance requirements - AWS/Azure cloud experience - Excellent organisational and planning skills - Accuracy and attention to detail - Proactive, self-motivated and able to work on own initiative - Strong team player with excellent interpersonal skills