Design & Research Operations Graduate

We’re looking for a Design & Research Operations Graduate to join our Design & Research Operations team in London. While you’ll learn and work within this central team, you’ll also partner closely with multidisciplinary product teams, shaping initiatives that improve design talent, delivery & culture. You’ll be part of Wise’s global mission to build an open, fair, and human financial system. Because people without borders need money without borders. Your mission: You'll be mentored by several Design & Research Operations team members at Wise, collaborating with other Wisers and fellow grads on cross-functional projects. We plan our focus areas every quarter, and your mission will be mapped out with your lead. You’ll have plenty of room to grow and help to define your scope. Here’s how you’ll contribute: - Operational support: Help execute Design leadership visions and keep day-to-day community operations running smoothly by setting up collaborative initiatives, coordinating across teams, and gathering feedback on impact - Program management: Support end-to-end program delivery across the design community (e.g., coordinating global product feature rollouts across design, research, and cross-functional teams). - Capability building: Support the drive for overall team maturity and continuous improvement by identifying opportunities, introducing new practices or training, and boosting the design community's efficiency. What does it take? These things are a must: - You are graduating in 2026 or 2027 from a Bachelors or Masters degree in Design/Design Management, Project/Program Management, Creative Production, Operations, Organisational Psychology or similar. - You are able to start a full time graduate job in September 2027 and are eligible to work in London - You are passionate about design, human behavior, psychology, or project/program management, with an interest in improving how design communities operate. - You have a track record of identifying inefficiencies and taking initiative to drive positive change or optimize processes during university, personal projects, or extracurriculars. And this would be great, but aren’t essential: - Familiarity with foundational agile concepts, project organization, or structured problem-solving methods