Operations Manager II, Customer Service

Amazon

EdinburghOn-sitefull timeCustomer ServicePosted 1w agoEarly applicant likely

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Amazon is looking for an Operations Manager II who will provide strategic and tactical leadership for approximately 240 associates with direct line management of around 12 Team Managers within our B&M Basic qualifications: - Experience managing large teams across multiple locations and languages - Knowledge of Microsoft Office including Outlook, Word, and Excel - Experience in performance metrics, process improvement, and Lean methodologies - Experience implementing process improvements - Experience in customer service - Experience in people management

About Amazon

Amazon operates data center infrastructure, develops automotive retail platforms, and provides meetings and events services - roles advertised include program managers for physical infrastructure projects, account managers for marketplace partnerships, and service delivery managers for corporate events.

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