Director, Business Development

We are looking for a Director of Business Development who will expand our existing client base in the United Kingdom. - Actively prospects and leverages potential new business opportunities within specified Customer/Accounts. - Cultivates strong, long-term relationships with key decision-makers with Account and develops deep knowledge of the Customer/Account organization. - Analyzes potential opportunities and develops detailed business plans and sales strategies for each Customer/Account. - Identifies and responds to Customer/Account needs in order to define potential PSI opportunities. Ensures appropriate strategy/solution is proposed to Customer/Account. - Works with Operations to identify sales team and prepare presentation. Educates team participants in Customer/Account culture, operational needs/methods and sales techniques needed to close the sale. - Leads the entire sales process, including identifying the appropriate team for pitch and preparing and leading the sales presentation. - Coordinates with the Proposal Development Group to develop proposal and Operations to finalize strategy and pricing. - Handles follow-up related to the sales and facilitates completion of contractual documents. - Ensures appropriate hand-off to project team by transferring knowledge on Customer/Account needs and expectations. - Shares Customer/Account strategies and sales plans with Project Directors/Managers. - Coordinates with Project Managers/Directors and Operations to escalate and quickly address Customer/Account issues/concerns. - Seeks input from Project Managers/Directors to proactively address Change in Scope, new opportunities or customer dissatisfaction - Works with Project Manager/Director and Operations to ensure Changes in Scope (CIS’s) are appropriately negotiated with the Customer/Account. - Maintains high visibility within Customer/Account organization. - Monitors Customer satisfaction through regular formal and informal surveys. - Coordinates with Project Managers/Directors to ensure Customer/Account needs are being met and address concerns/issues in a timely manner. - Reviews proposals and analyzes requests for proposals and protocols - Attends industry events, set up meetings at events, and perform follow-up with potential clients - Acts as a liaison between UK clients and Operations on an as needed basis - University degree in health sciences or an equivalent combination of education, training & experience - Demonstrable competency in sales or business development preferably for a Contract Research Organization or company providing services to the healthcare industry - 3 - 5 years of business development experience in the CRO sales arena - Working proficiency with Salesforce - Strong communication, collaboration, problem solving, and time management skills - Capable and willing to travel