AI Project, Governance & Operations Manager

Your Influential Mission: You Will… Be responsible for delivery and operations by: - Coordinating AI tool assessments through the approval pipeline, working with AI Committee gatekeepers and requesters to drive progress to approval. - Coordinating meetings with governance stakeholders and business teams to progress AI initiatives, assessments, and alignment. - Maintaining assessment documentation, project trackers, AI tool registers, and risk reports to keep records accurate and up to date. - Supporting vendor onboarding, including NDAs, account setup, and technical configuration in line with IT, Data Protection, Legal, and Security requirements. - Managing AI Committee and programme logistics, including scheduling, agenda planning, documentation, and minute-taking. - Maintaining the AI workstream action log and following up on outstanding items between meetings. - Supporting business units in defining tool and licence needs and coordinating access to ensure employees receive the required tools. - Partnering with licensing and IT teams to manage workspace setup, onboarding, access provisioning, and issue resolution or escalation. - Maintaining accurate records of licence allocations, uptake, and prioritisation across the AI portfolio. Be accountable for POC & sandbox delivery by: - Supporting proof of concept delivery, including setup, participant communication, access provisioning, progress tracking, and feedback collection. - Coordinating adoption and usage data across tools, and producing summaries, reports, and surveys to support ROI analysis. - Managing the sandbox and playground process end-to-end, including intake, approval, setup, access, and user guidance. Support budget tracking and procurement processes by: - Working with Procurement to onboard new suppliers, coordinating documentation, and supporting setup. - Raising purchase orders, tracking approvals, and following up with Finance and Procurement teams. - Reconciling invoices against licences and maintaining accurate spend records. - Supporting budget tracking and reporting against the annual budget. Lead communications and community engagement by: - Acting as the first point of contact for AI tool queries, access, eligibility, guidance, and sandbox requests - Writing and distributing AI communications, including updates, news, training announcements, and programme insights - Managing AI Teams channels, including setup, administration, recordings, and moderation - Coordinating Show & Tell sessions and training events, including scheduling, logistics, and follow-ups - Coordinating content for the company-wide AI newsletter - Maintaining Confluence and Playtech Home AI pages, ensuring content, tool registers, and documentation remain accurate and up to date Components for Success: You… - Bring experience in project administration, programme coordination, or operations support - ideally in a technology-driven environment. - Have strong organisational and administrative skills, with the ability to manage multiple workstreams and meet tight deadlines. - Have excellent attention to detail, with confidence, maintaining project documentation to a high standard. - Have clear and professional written communication skills, able to draft meeting notes, updates, and stakeholder communications concisely and with structure. - Are comfortable working cross-functionally with a wide range of stakeholders, and confident coordinating across teams to keep processes moving. - Are proficient in Microsoft 365 - Have a genuine interest in AI and technology transformation. You’ll Get Extra Points for… - Jira and Confluence experience for planning, reporting, and programme administration. - Exposure to governance, risk, or compliance processes. - Prior experience in a fast-paced technology or transformation environment. Thrive in a culture that values… - Ownership and accountability where you take responsibility for delivery, operations, and outcomes. - Proactive collaboration across the business units and teams globally. - Innovation with responsibility, encouraging improvement while maintaining strong governance and compliance. - Versatile and exciting challenges that keep you going and growing. - Hybrid working style – work in our modern and comfortable office as well as work from home office. - Neat benefits & bonus package.