Systems and Process Administrator

You'll play a key role in supporting the day-to-day administration of our Warehouse Management System (WMS), ensuring data accuracy, resolving system issues, and helping our warehouse operation run efficiently and effectively. Job Responsibilities: - Support the administration and maintenance of the Warehouse Management System (WMS) and other operational systems. - Maintain item master data and warehouse location records to ensure data accuracy. - Monitor stock synchronisation across systems and identify discrepancies for investigation. - Provide first-line support to warehouse users, resolving routine system and process queries. - Log, track and escalate system issues to appropriate support teams. - Produce regular operational and system reports, highlighting exceptions and errors. - Assist with root cause investigations into system and process issues. - Support testing and implementation of system upgrades, changes and new processes. - Help develop and maintain standard operating procedures and process documentation. - Contribute to continuous improvement initiatives focused on data quality, system performance and operational efficiency. - Provide administrative support to the wider operational team as required. At Rexel, we prioritise hiring individuals based on behaviours and potential, rather than requiring specific formal qualifications for roles, the behaviours that will set you up for success as an Driver colleague include: COLLABORATION: Building partnerships and working collaboratively with others to achieve shared objectives TAKES ACCOUNTABILITY: Taking action, overcoming obstacles, and meeting commitments CUSTOMER FOCUS: building strong customer relationships and delivering customer-centric solutions - Support the administration and maintenance of the Warehouse Management System (WMS) and other operational systems. - Maintain item master data and warehouse location records to ensure data accuracy. - Monitor stock synchronisation across systems and identify discrepancies for investigation. - Provide first-line support to warehouse users, resolving routine system and process queries. - Log, track and escalate system issues to appropriate support teams. - Produce regular operational and system reports, highlighting exceptions and errors. - Assist with root cause investigations into system and process issues. - Support testing and implementation of system upgrades, changes and new processes. - Help develop and maintain standard operating procedures and process documentation. - Contribute to continuous improvement initiatives focused on data quality, system performance and operational efficiency. - Provide administrative support to the wider operational team as required.