Case Officer - UK
Maximus
LeedsOn-site£25k - £27kfull timePosted 2mo agoEarly applicant likely
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Handle enquiries from the general public, agencies and Healthcare Professionals and provide appropriate advice.? Analyse and record accurately enquiries and new issues of complaint on a Complaint Management System.? Decide upon an appropriate investigation liaising as appropriate with Healthcare Professionals, Medical and Administrative Managers; this includes communicating by email, letter, and telephone.? Record all activitie...
About Maximus
Maximus operates assessment centres that conduct clinical assessments for service users. The company hires customer service representatives and advisors to manage appointment scheduling, handle customer enquiries, and coordinate the day-to-day running of these assessment sessions.
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