Customer Feedback Ambassador
British Heart Foundation
BirminghamOn-site£25kfull timePosted 4w agoEarly applicant likely
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Experienced in complaint resolution in contact centre environment? Thrive in a fast-paced contact centre environment? Join us as a Customer Feedback Ambassador and help turn challenging customer experiences into positive outcomes. As part of our Customer Service contact centre team, you'll investigate and resolve complaints, feedback and complex enquiries across phone, email, live chat and written correspondence. Combining empathy with sound jud...
About British Heart Foundation
The British Heart Foundation funds research into heart and circulatory disease. It operates retail stores and a contact centre, and employs fundraisers to generate income for its research activities.
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