Retail Manager - Banbridge

You will be responsible for:    - Leading store operations bringing energy and vision to create a memorable shopping experience. - Utilizing your eye for design and style, to curate your donated product through great visual merchandising with enhanced feature displays and strong commercial windows to drive sales and footfall. - Keeping up to date with the latest fashion trends and local market demands, identifying opportunities for growth. - Managing staff and volunteers where you’ll get to work with some amazing people. Taking the lead in recruiting, training, managing and supporting volunteers and staff members to ensure the effective operation of the store. - Customer engagement and leading by coaching volunteers and staff to have great conversations with every customer on" Rounding up" their purchase, making an "add donation" for our charity and signing up for our loyalty scheme. - Ensuring sales targets are met and direct costs are kept within managed budgets. - Ensuring all financial reporting and management, cash handling, daily banking and security procedures are followed. - Ensuring donated goods are processed according to set standards and timeframes, and that pricing is in line with charity guidelines. Key Criteria:  - Solid retail experience, preferably in fashion/clothing. - Experience in managing a team. Managing volunteers would be an advantage. - Comprehensive understanding of retailing and merchandising display. - Experience of cash handling and financial management procedures (including completion of sales records). - Strong interpersonal and communication skills, with a customer-first attitude and the ability to communicate with tact and discretion. - Good organisational skills and the ability to prioritise workload, balancing competing demands. - Understanding of health and safety procedures in a retail environment. Please see the full job description here and our candidate pack here For more information or an informal chat please contact [email protected]