Registered Support Manager

About the role We are looking for an experienced Registered Support Manager to join our new Birkdale village. This is a key registered leadership role, responsible for ensuring the delivery of safe, high-quality, person-centred care and support across the service. You will hold registration for the service and play a central role in maintaining strong regulatory compliance, excellent care standards and a positive experience for residents, tenants, customers and families. Working closely with the General Manager, Village Nurse Manager and wider leadership team, you will help shape the culture, quality and day-to-day delivery of care at Birkdale. This is a brilliant opportunity for someone who understands regulated care, can lead teams with confidence, and wants to be part of developing a service that genuinely makes a difference. Salary £52,758 Application closing date 5th August 2026. Key responsibilities - Hold and maintain CQC registration for the service. - Lead on the delivery of safe, effective and person-centred care and support. - Ensure the service meets regulatory requirements, internal quality standards and best practice guidance. - Support the development of strong care, support and household teams. - Oversee care planning, risk assessments, safeguarding, medication processes and quality assurance. - Work closely with the General Manager and clinical leadership team to monitor performance and drive improvement. - Promote a culture of dignity, choice, independence and positive risk-taking. - Support recruitment, induction, supervision, performance and development of colleagues. - Build positive relationships with residents, tenants, families, professionals and external partners. - Ensure accurate records, audits, action plans and governance processes are maintained. - Prepare for and support CQC inspections and other external reviews. - Champion Belong’s values and household model in everyday practice. Requirements Essential requirements - Around 5 years of experience in a registered management, deputy management or senior care leadership role. - Ability and willingness to hold CQC registration for the service. - Strong knowledge of CQC regulations, safeguarding requirements, MCA, DoLS, care planning and risk management. - Experience leading care teams and supporting quality improvement. - Experience delivering person-centred care and commitment to high-quality care. - Experience managing competing priorities in a busy care environment. - Experience working directly with residents and families, CQC inspectors, safeguarding teams and clinical leadership. - Relevant health and social care qualification. - Fluent in English. - Eligible to work in the United Kingdom. Desirable requirements - Nursing or clinical background. - Previous experience as a CQC Registered Manager. - Experience within older people’s care, dementia care, nursing care, supported living or housing with care. - Experience opening or mobilising a new service. - Knowledge of household-style care models. Benefits What we offer - Paid DBS - 28 days annual leave inclusive of Bank holidays - Medi cash - Refer a friend scheme - Death in Service payment to a beneficiary of your choosing - Paid induction and paid training on site for personal development according to role - Access to on site gym - Subsidised meals in our Bistro - Access to Employment Assistance programme - Confidential Counselling, Mental Health, Finance support - Full PPE and LFT & PCR tests provided on site - Career Progression - Auto Enrolment pension - Free Wi-Fi - *DBS as per our terms and conditions