Scheduling Administrator

What you’ll be doing: - Accurately schedule and roster employees, ensuring full coverage across sites at all times - Respond quickly to absences, changes, and last-minute requests, keeping operations running smoothly - Act as a first point of contact for workforce queries, providing support to employees and stakeholders - Maintain accurate records within the WFM system, ensuring all data is up-to-date and reliable - Support the management of on-call and escalation processes to resolve scheduling issues - Help ensure all personnel are correctly trained and compliant with licensing requirements - Monitor and improve rostering accuracy, helping reduce payroll queries and errors - Proactively identify gaps in coverage and support solutions to address them - Assist with temp and ad-hoc work allocation, ensuring client needs are met efficiently - Support payroll processes by ensuring accurate data input and query resolution - Communicate effectively with colleagues and stakeholders to ensure alignment across operations - Contribute to a culture of continuous improvement, efficiency, and high standards Please Note: This list is not extensive but gives a good overview of the duties of the role! We welcome applicants from different industries and innovators ready to make a big impact! What you’ll bring: - Good IT skills and experience working with systems or the ability to learn new ways of working at pace (WFM experience a plus) - Excellent problem-solving and time management abilities - A proactive and flexible approach - The confidence to manage competing priorities - Ability to utilise MS Packages, Outlook, etc. - 5-year Checkable Employment history with no gaps or the ability to cover any gaps in employment. - Right to Work in the UK.