Sales Advisor

- Welcoming every customer so they feel at home and relaxed, whilst encouraging them to spend time in the store and browse the full range - Maintaining our high showroom standards and visual merchandising in store - Providing customers with advice and support, ensuring a full understanding of their needs and working to find solutions within the range offered - Chasing sales quotations and processing orders precisely and efficiently as well as keeping customer information records up-to-date - Being a brand ambassador for sofa.com whilst embracing the customer journey and leading by example in endorsing the company culture and standards - Proactively improving and updating knowledge of product & interior trends - Must be over the age of 18 years - Experience within retail alongside proven experience with interiors/furniture - Strong sales experience and awareness of trends to support the customer in styling their rooms/homes - Be ambitious and confident, with a strong can-do attitude - Be enthusiastic and dedicated to providing excellent customer service - A desire to work as part of a team to generate fresh and innovative ideas - Proficiency in MS Office and general IT Additional Information Here at Sofa.com, we appreciate that our products can be a large investment. Part of this role is offering payment solutions to our customers, including the introduction of our credit options, giving all of our customers a chance to elevate their homes using payment methods which are suitable for their own individual circumstances. As such, all candidates must be over the age of 18 years and comfortable offering credit products to our customers. An opportunity like this at one of the Frasers Group companies is for the fearless. The potential is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles: