Transport Support Operator

We have a great opportunity for a Transport Support Operator to join our Telford Transport team on a full time permanent basis! This position is responsible for debriefing drivers on a daily basis alongside providing general administration support to the Transport team. Salary: £27,119 per annum, plus £1,000 attendance bonus. Working hours: 4 on 4 off nights, 6pm-6am. Key Duties of a Transport Support Operator: - Correctly debriefing drivers. - Checking all timesheets for correct completion and ensuring all PODs are returned completed correctly. - Scanning and storing PODs using Culina’s document management system. - Preparing drivers’ wallets and issuing delivery notes in drop sequence plus any other relevant delivery information. - Printing all despatch notes and replenishing despatch paper as required. - Answering the telephone and assisting with any enquiries. - Downloading drivers’ cards / tachographs. - Ensuring all estimated time of arrivals (ETAs) are communicated to Customer Services. - Consistently updating all spreadsheets including, but not limited to; change-overs, run summaries and trailer check sheets. - Departing loads using Transport Management System (TMS). - Ensuring all uplifts are despatched in correct loads. - Attention to detail / accuracy. - Ability to work without direct supervision. - Positive and adaptable attitude. - Excellent communication skills in order to deliver accurate information. - Ability to work efficiently and accurately under pressure. - Effectively prioritise work load in order to meet set deadlines. - Good standard of computer literacy, particularly MS Office e.g. PowerPoint, Word and Excel.