Senior Account Manager

We’re looking for an experienced Senior Account Manager, who is passionate about the Wise mission – money without borders - to join the Wise Platform team in EMEA. You’ll work with our existing bank partners to help them leverage Wise’s infrastructure to offer their customers world class payment service solutions through their own channels. We’ve launched Wise Platform partnerships globally, with the likes of UniCredit, Monzo and bunq, and today have 90+ global banks and platforms connected and powered by Wise Platform. A bit about the role: You will be a Senior Account Manager within a fast growing Account Management team, responsible for driving growth with our bank partners in EMEA. You’ll identify upsell and cross-sell opportunities across your partner portfolio, execute the deals effectively and build relationships with key stakeholders. The role is based in our London office, and you will work closely with the EMEA Sales team and Customer Success Team. You will collaborate with other functions across Wise Platform and the wider Wise organisation, including our product management, engineering, compliance & legal, and delivery. Your mission: - Work with the Wise Platform team to build, close and deliver a strong pipeline of opportunities within your existing accounts, driving product innovation, revenue and volume growth for Wise. - Develop and actively manage comprehensive account plans for key partners, articulating strategies for expansion and growth. - Establish strong relationships with your partners by understanding their strategic objectives, define their priorities and be clear on their decision making process. Lead QBRs and become the subject matter expert for your partners. - Design and manage stakeholder engagement plans that capture essential contacts from Wise and the Partner and how they engage each other. - Utilise data to pinpoint opportunities and to inform data-driven dialogue with your partners. - Provide consistent and concise internal updates on partner performance and engagements, highlighting blockers and leveraging support across various functions as required. - Develop deep expertise in cross-border payments and show thought leadership on complex topics. - Work on projects and initiatives to improve our strategy and approach both within the EMEA region and globally, such as helping iterate our product roadmap, pricing strategies, go to market efforts - or anything else that helps drive growth. A bit about you - You have 8+ years of experience in an Account Management or Sales role, selling to Tier 1 Banks. - You have a track record of successfully growing accounts. - You’ve worked in a high growth environment previously. - You’re experienced in building and maintaining relationships with a range of stakeholders of all sizes – from CEOs, to head of payments, network managers and product managers. - You’re hands on, not afraid to roll-up your sleeves, lead partner calls, listen to their feedback and work with the wider team on devising a plan to achieve meeting partners’ expectations, whilst achieving our objectives. - You’re into the details - you get close to deals and understand where we can really invest to have the biggest impact. - You’re as comfortably technically - helping a partner solution the best way to use Wise Platform as you are discussing commercial and legal terms. - You are passionate about high growth businesses and have a desire to contribute significantly to our overarching Wise Platform mission.