Hospitality Assistant
WSH Group
London, UKOn-sitefull timePosted 2 days ago
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We are seeking a friendly and customer-focused Hospitality Assistant to join our Hospitality and Reception team in London Headquarters of Executive Search and Recruitment Company. The successful candidate will demonstrate strong people skills, reliability, and a genuine passion for hospitality.
WHAT WILL KEEP YOU BUSY:
- Delivering friendly, professional, and efficient service to clients and guests.
- Serving refreshments, breakfasts, and lunches in meeting rooms.
- Setting up, clearing, and resetting meeting rooms to the required standards.
- Washing and polishing glassware, crockery, and cutlery.
- Maintaining a clean, organised, and well-stocked hospitality pantry at all times.
- Supporting hospitality events, including breakfast meetings, working lunches, fine dining lunches and dinners, drinks receptions, and canapé events.
- Building positive relationships with clients and understanding their individual preferences and requirements.
- A positive, can-do attitude and excellent attention to detail.
- A genuine passion for delivering outstanding customer service.
- Strong communication, listening, and interpersonal skills.
- Excellent organisational skills with the ability to multitask effectively.
- Ability to work independently, use initiative, and manage duties with minimal supervision.
- A professional, well-presented, and customer-focused approach.
- Reliable, punctual, and willing to go the extra mile.
- Proactive, adaptable, and solution-oriented.
- Commitment to maintaining high standards and upholding company values.
- Previous customer service experience is essential, ideally within a corporate hospitality environment.
- Fine dining experience is desirable.
- Flexibility to support occasional early starts and overtime for hospitality events and functions.
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