Fire & Security Engineer

What you will do... - Deliver excellent customer service, working closely with the Area Supervisor and National Call Centre. - Use PDA management software to manage service calls and maintenance visits. - Attend and resolve daily service calls plus scheduled maintenance work. - Take responsibility for your vehicle and stock, ensuring they’re properly maintained. - Bring a proactive, positive, “can-do” approach to every job. - Join the callout rota, with opportunities for additional earning potential. - Work flexibly when needed to meet client demand. - Be based within ~30 minutes of your working area for responsive service. What you will need... Eligibility & Clearance: - Must be eligible to obtain Security Clearance (SC). Technical Knowledge: - Intruder systems such as Texecom, Galaxy, Pacom & GE ranges. - Access Control (PC-based & standalone): Lenel, CEM, C-Cure, PAC & Paxton. - CCTV systems across analogue and IP platforms. - Advantageous: experience with Milestone, Dahua, Genetec, and CEM. - Strong IP networking skills and understanding of basic electrical principles. Experience & Skills: - At least 3 years’ experience in the security systems industry. - Proven field service/technical experience. - Clean full UK driving licence - Solid understanding of industry standards. - The right to work in the UK, with a 5-year checkable history - Strong problem-solving skills and ability to work independently. - Excellent customer service track record. - Ability to spot and refer potential sales opportunities (commission available). - Good communication, time management, and planning skills.