Retail Sales Associate (Regent Street, 32 Hrs Per Week)

The role of a Retail Sales Associate at Vuori is to forge connections with customers while communicating Vuori’s brand values through insightful product knowledge and a happy optimistic outlook. What you'll get to do: Create an unforgettable customer experience - Forge lasting relationships with customers. - Work with the sales team to ensure each customer receives the best service possible. - Greet customers in a timely, authentic and engaging manner. - Prepare the fitting rooms, find sizes, and provide honest knowledgeable feedback to customers regarding merchandise style and fit. Be the business - Achieve sales goals in a team-based commission environment. - Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer. - Assist in the completion of projects while keeping the focus on customer experience. - Communicating inventory needs to support the business goal. Operations - Ensure the sales floor is stocked every evening. - Collaborate with management in areas of inventory management. - Ensure the retail store is cleaned on a regular basis – including floors and bathroom. - Understand and execute cash control procedures including bank deposits, petty cash. - Assist in the implementation and maintenance of all merchandising/visual directives. - Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times. - Identify and communicate product concerns in a timely manner. Who you are: - Must be available to work nights, weekends and holidays. - Must adhere to scheduled shifts with punctuality. - Ability to develop relationships with customers and colleagues. - Ability to positively and proactively handle customer concerns. - Ability to prioritize multiple tasks in a fast-paced environment. - Ability to quickly learn new procedures and processes. - Strong organizational skills and follow through skills. - Excellent communication and interpersonal skills. - High level of ownership, accountability and initiative. - Eager to develop new skills and responsive to feedback.