Desktop Engineer Trainee

Our friendly Appleton site are now recruiting for a new Desktop Engineer Trainee to provide support to the Desktop Engineering Team within Fleet Department, assisting with day-to-day operational activities to ensure that team objectives are consistently achieved. You will develop and apply best working practices that contribute to the reduction of group-wide asset VORs, while supporting the preparation of accurate, timely, and meaningful KPI reporting under the direction of senior team members. This position is intended as a structured development role, offering the opportunity to build relevant skills, knowledge, and experience, with the potential to progress into a full Desktop Engineer role subject to demonstrated competency and performance. Salary: Up to £31,000 per annum DOE Working hours: Monday-Friday, 08:30-17:30 Key responsibilities: - Supporting Desktop Engineers with day-to-day operational activities and administrative tasks. - Assisting in the preparation of reports for senior management updates, under the guidance of the DTE team. - Maintaining weekly fleet KPI trackers, including updating data and producing clear visual summaries. - Updating daily VOR (Vehicle Off Road) reports with accurate and timely repair information. - Acting as a first point of contact for transport teams regarding truck and trailer VOR enquiries. - Following up with external vendors to obtain repair progress updates. - Gathering and collating repair estimates for review by the DTE team. - Assisting with the onboarding of new suppliers, ensuring required documentation and information is captured. - Supporting the coordination of asset repairs, helping to track timelines and communicate expected completion dates. - Proactive and enthusiastic, demonstrating a willingness to learn and a hands-on approach to tasks. - Develop planning and organisational skills, with the ability to manage priorities effectively under guidance. - Work calmly under pressure, seeking support when required and learning to manager competing demands. - Open-minded and adaptable, with the ability to think practically and contribute to solutions in a results-focussed environment. - Able to identify, escalate, and accurately report issues and emerging trends to senior team members. - Develop negotiation and influencing skills, with the confidence to engage professionally with internal and external stakeholders. - Clear and professional communicator, both verbally and in writing, with a willingness to build confidence through experience. - Educated to GCSE or equivalent - Previous experience in a similar role, preferably within the logistics or transport industry. - Self-motivated and proactive, with a positive, hands-on approach to work. - Engineering and/or maintenance work is desirable. - Proficient in Microsoft Office with demonstrated experience in preparing pivot tables and graphical reports. - Hold a valid Category C+E driving licence (desirable). - Confident and professional telephone manner, with the ability to communicate effectively with internal and external stakeholders.