Customer Mid-Weight Designer

About this role We are looking for a proactive Mid-Weight Designer to take hands-on ownership of design output across Reach’s Customer function. In this dynamic, fast-paced position, you will conceptualise and execute high-impact design across E-commerce, Brand Marketing, and Customer Marketing. You will directly support major initiatives like reader offers, subscription products (spanning Yimbly, reader offers, subscription products like OK! Beauty Box, and national and regional newsbrand marketing campaigns). Managing your own project pipeline, you will deliver performance-led and brand-focused assets that drive real customer engagement. - Multi-Channel Design: Produce end-to-end creative across digital channels (paid social, display, CRM/email), site graphics, landing pages, and print materials. - Motion & Dynamic Assets: Design engaging motion graphics, short animations, and video edits to elevate paid social and performance channels. - E-commerce & Trading Creative: Lead visual output for e-commerce initiatives, building high-converting site graphics, promotional banners, and product imagery. - AI-First Innovation: Integrate emerging AI tools and automation into your daily workflow to optimize productivity and scale output. - Workflow & Collaboration: Work autonomously to manage project timelines while partnering closely with E-commerce Trading leads, Brand Managers, and CRM teams. What you need to succeed We are seeking a commercially minded, self-directed designer with a strong technical foundation and a passion for fast-turnaround creative. - Proven Experience: Mid-Weight Design experience within an e-commerce, retail, media, or agency environment, supported by a strong multi-format portfolio. - Technical Mastery: High proficiency in Adobe Creative Cloud (Photoshop, Illustrator, InDesign, Premiere Pro/After Effects) and Figma, with strong skills in layout, typography, and print prep. - Motion Graphics & AI Capabilities: Practical experience creating animated/motion content for digital channels, with an eagerness to integrate AI tools into everyday design workflows. - Autonomy & Efficiency: High level of self-direction to manage project pipelines from brief to delivery without needing constant oversight, balancing speed with high quality. - Commercial Mindset: Strong grasp of conversion principles, user engagement cues, and how visual design impacts retail trading dynamics. - Bonus Points: Advanced motion graphics skills, CRM/email design experience, or a background in packaging artwork are a strong plus.