Revenue Operations Analyst

We are looking for a Revenue Operations Analyst to support Experian's global commercial operations within the global Data Quality (EDQ) team. You will collaborate with regional sales operations teams across North America, UK/EMEA and APAC. You will partner with the Revenue Operations Lead and be a global subject matter expert for Sales Operations strategies within the team. You will focus on CRM Operations, Commercial Governance, Reporting, and analytics. - Maintain and establish global standards for end-user best practice within Salesforce CRM and Configure-Price-Quote (CPQ) systems for the EDQ team globally, encouraging and improving user adoption across both CRM systems - Configure and administrate the CPQ system for EDQ globally, assisting with weekly releases from development sites to production, covering product and pricing updates, documentation, and general system maintenance - Collaborate with global development teams, creating and escalating high-effort change requests which require development resourcing. Create user stories relating to change requests for system developers - Contribute to projects relating to strategic plans, for sales automation, reducing administrative tasks or steps within the end-to-end sales cycle - Create and own global Power BI dashboards, building a shared workspace with user-friendly and informative reports - 2nd Line Support for Salesforce CRM and CPQ systems, supporting regional sales operations teams with troubleshooting and low-effort change requests - Previous experience in an analytics or operations role - A problem solving and analytical mindset with advanced Microsoft Excel and Power BI (creating Power BI dashboards) - Exemplify initiative, integrity and work toward continuous improvement and learning - Work at all levels within the company, Managers to Executive level Desirable - Knowledge of Salesforce.com Administration or CPQ (Configure-Price-Quote)