Warehouse Shift Supervisor

Shift: Monday to Friday, rotational shifts, start times between 06:00 – 14:00 & 14:00 – 22:00, 37.5 hours per week Salary: £31,000 per annum plus overtime paid at time and half Your job duties will include but not limited to the following: - Supervise and coordinate warehouse operations across assigned shifts, ensuring productivity, service, and quality targets are consistently achieved. - Lead, coach, and motivate warehouse colleagues and Team Leaders, promoting a high-performance culture and driving engagement across the team. - Maintaining high standards of people compliance through proactive team management, employee accountability, and disciplinary case management. - Plan daily shift briefings, communicating business updates, operational priorities, safety messages, and performance expectations. - Monitor and manage shift KPIs, taking corrective action where required to ensure departmental objectives are met. - Ensure full compliance with Health & Safety, hygiene, and company policies, promoting safe working practices at all times. - Oversee stock control activities, including cycle counts, inventory checks, and stock validation processes to maintain high levels of inventory accuracy across two sites. - Investigate and resolve stock discrepancies, damages, and inventory variances, implementing corrective and preventative actions where necessary. - Coordinate labour resources effectively to meet changing operational demands while maintaining efficiency and service levels. - Support the training, development, and performance management of team members, identifying opportunities to improve capability and succession planning. - Ensure Warehouse Management System (WMS) transactions are completed accurately and inventory records remain up to date. - Monitor workflow across inbound, storage, replenishment, picking, and dispatch functions to ensure service level agreements are achieved. - Conduct regular operational audits and warehouse inspections to maintain compliance, accuracy, and operational standards. - Drive continuous improvement initiatives to enhance productivity, reduce errors, and improve overall warehouse performance. - Manage escalations and operational issues during the shift, liaising with other departments to minimise disruption to customer service. - Maintain high standards of housekeeping and organisation throughout the warehouse, ensuring a safe and efficient working environment. - Deputise for the Warehouse Manager when required, providing operational leadership and decision-making support. - Attention to detail. - Strong WMS and Microsoft Office skills. - Good communication skills. - Strong organisational skills. - Able to work in a fast-paced environment. - Experience achieving operational targets and KPIs. - Good verbal and numerical reasoning skills. - Conscientious and reliable. - Team supervision and people management skills. - Ability to lead shift operations effectively. - Strong problem-solving skills. - Commitment to health and safety standards.