Sales Support Administrator - GTM
Experian
NottinghamOn-siteEst. £28k - £32k (similar roles)full timeSales & Business DevelopmentPosted 1w agoEarly applicant likely
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We're looking for a Sales Support Administrator, with experience of working with sales team, to provide administrative sales support to one of the sales team in GTM, focusing on efficient processing and maintenance of core sales and revenue activities.
You will support internal sales teams and operational processes rather than acting as a client-facing relationship owner. You will ensure orders, billing, and system updates are completed accurately and on time, contributing to a smooth sales and revenue cycle.
Responsibilities
Operational & Administrative Support
- Process and maintain Sales BU activities, including:
- Resetting and updating system settings
- Maintaining accurate product and customer configurations
- Support revenue and billing activities ensuring accuracy of data and alignment with agreed commercial terms
- Process new orders and quick-win opportunities, ensuring timely setup and readiness for delivery
- Complete routine data entry and updates across systems (e.g. CRM / billing / systems)
Sales Support (Execution)
- Support the preparation and processing of quotes, orders and contracts, ensuring information is complete and accurate
- Maintain clean and up-to-date CRM records for all supported transactions
- Track progress of orders and raise issues where information is missing or incorrect
Process & Quality
- Follow defined processes and procedures to ensure consistency and compliance
- Identify and escalate data quality issues or recurring errors to senior team members
- Support simple process improvements through feedback on operational challenges
Communication & Coordination
- Act as a point of contact for internal queries relating to order processing, billing or setup
- Liaise with relevant internal teams (e.g. billing, ops, support) to resolve queries and complete tasks
- Provide timely updates on task progress and completion
- Experience in a sales administrative, sales support, or sales operations role
- Experience speaking to customers.
- Comfortable working with systems such as CRM, billing platforms or internal tools
- Strong attention to detail with the ability to handle high-volume, process-driven work
- Good written and verbal communication skills
- Ability to follow processes and work within defined guidelines
About Experian
Experian sells software and platform solutions to financial services clients, and produces video content and digital marketing campaigns for its own brand. The company hires for account management, creative production, and marketing technology roles.
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