Customer Service Advisor

Are you passionate about delivering exceptional customer service and creating positive experiences from the very first interaction? We are recruiting for a crucial Customer Service Advisor position within our Background Checking team, based in our Nottingham office. Reporting into the Customer Service Manager, you will be part of an important team within Experian. You will have experience in delivering excellent customer service skills, which you will use to support our clients and customers throughout their onboarding and employment screening journey. You will support our clients and candidates through inbound telephone calls, live chat and email correspondence. Adopting a 'Right First Time' approach to all interactions. We are offering the chance for you to build a career within the Customer Services sector, working within a friendly environment where you will learn new skills and be part of a high-performing team - Live Chat experience - Customer Service experience via telephone, email and live chat