Relief, Front of House & Security Brand Ambassador, STARS

We have a fantastic and exciting opportunity for an experienced Front of House, Brand Ambassador to join our STARS permanent relief team. Working for our high-profile clients in Luton, Milton Keynes & Northampton areas. STARS at Securitas provide a “two roles in one" service to our clients, their staff, visitors and customers. We combine excellent customer service across a wide range of roles including Reception Services, Front of House, Concierge, Facilities, Office Management/Coordination, Administration and third party vendor management and much more all combined with a discreet and vigilant security service. - 36 hours per week - Hourly Rate - Site Dependant - Responsibilities: - Meet and greet all staff, visitors and contractors in a professional and personable manner - Deliver a consistently high-end customer focused experience - Embody a high-performance approach and encourage colleagues to do the same - Ensure the workplace (reception, lobby, office, etc.) is visually of a high standard - Work closely with client contacts (Facilities Manager, Office Manager, etc.) to ensure the office and/or front of house environment is a great place to visit and work - Assist in emergency situations - Provide timely and accurate information - Respond appropriately to varying and fast changing priorities - Build strong rapport with reoccurring customers (client staff, visitors, contractors, etc.) - Represent Securitas and the client organisation in a manner that is in-keeping with the values, brand identity and culture of both - Patrolling - Data monitoring - General Security duties Essential criteria: - British National, (No-dual nationality) - SC clearance required - we will assist to gain - 5 year checkable history - Exceptional Customer service skills - Computer literate Please only apply if you have experience delivering exemplary customer service in a fast pace corporate environment with exceptional levels of communication and personal presentation. Essential Skills - Highest quality personal appearance - Flexible, professional and adept at working under pressure - Outstanding written, verbal and oral communication skills - Customer oriented with a passion for high-level service - Working knowledge of administrative computer packages such as MS Office, GSuite, etc. - Polite and proactive - Punctual and trustworthy - Able to use initiative and highly adaptable - Experienced in Customer Service, Front of House, Concierge, Hosting or Customer facing role ideally within a corporate environment - Demonstrate the values of integrity, vigilance and helpfulness which Securitas prides itself on