Assistant Guest Relations Manager
Relais Chateaux
Wester RossOn-siteEst. £30k - £35k (similar roles)full timeReception StaffPosted 1mo agoEarly applicant likely
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Can you make every guest feel genuinely special?
We’re looking for a kind, confident and guest-focused Assistant Guest Relations Manager to help deliver exceptional experiences at The Torridon — a world-leading hotel in one of Scotland’s most spectacular locations.
This hands-on role is all about creating memorable moments, personalising guest stays, supporting VIP experiences, resolving guest feedback positively and helping the Front of House team deliver seamless, thoughtful service every day.
You’ll be organised, professional and passionate about hospitality, with great communication skills and an eye for the details that make a stay unforgettable.
You’ll be great for this role if you have:
- Front of House, guest relations or luxury hospitality experience
- A natural passion for guest service
- Confidence handling guest requests and feedback
- Strong organisation and attention to detail
- A positive, hands-on approach
- A desire to grow your hospitality career
What we offer:
- Live and work in an incredible Highland location
- Pod accommodation available
- Meals on duty and uniform provided
- Training, development and career progression
- Team discounts, wellbeing support and recognition
Join The Torridon and help us create incredible memories in a place like no other.
About Relais Chateaux
Relais Chateaux operates luxury hotels and hospitality venues where guests stay for periods of time. The company hires for roles including concierge and front-of-house staff, food and beverage supervisors, housekeeping, reception, and kitchen positions.
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