Reservations Agent
Relais Chateaux
BalaOn-siteEst. £29k - £35k (similar roles)full timeReception StaffPosted 3w agoEarly applicant likely
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We are a prestigious luxury hotel committed to delivering exceptional service and memorable guest experiences. We are currently seeking a polished and professional Reservations Agent to join our Front of House team.
About the Role
As a member of our Reservations team, you will be the first point of contact for all guests by phone or email. You will play a key role in creating a positive first impression and maintaining the high standards expected within a luxury hospitality environment.
Skills & Experience
- Excellent interpersonal and communication skills.
- Strong organisational and multitasking abilities.
- Professional telephone manner and confident use of reservation systems.
- Ability to remain calm and composed under pressure.
Personal Attributes
- Impeccable presentation and attention to detail.
- Warm, welcoming, and service-focused approach.
- Reliable, punctual, and proactive.
- Team-oriented with a commitment to excellence
About Relais Chateaux
Relais Chateaux operates luxury hotels and hospitality venues where guests stay for periods of time. The company hires for roles including concierge and front-of-house staff, food and beverage supervisors, housekeeping, reception, and kitchen positions.
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