Spt Labtech

Provide first and second-line technical support via telephone, email, remote desktop and video conferencing. · Diagnose hardware, software and application-related issues using structured troubleshooting techniques. ·...

Performing field service work such as on-site installation, preventative maintenance and repair work; · Ensuring a high degree of customer satisfaction through timely, concise, clear communication and excellent service...

Your key responsibilities will include working to build instructions to assemble products from simple sub-assemblies to final instrument build and test. You will have good attention to detail, ability to fault find and...

Building, reworking and repairing prototype systems and evaluation builds, including cable and wiring harness fabrication, to a high standard of workmanship. · Using test and measurement equipment (oscilloscopes,...

Design, develop and maintain embedded software in C++ for ARM Cortex-M series microcontrollers - firmware that ships inside real instruments. · Implement motor and actuator control across open-loop, closed-loop and...

Establish and develop the Electronics and Motion Control R&D team including recruitment, performance management and development of team members, ensuring development projects are provided with the engineering resources...

Managing and developing a team of three: a Support Engineer and IT Technician in the UK, and an IT Manager in the US, with regular 1:1s, performance reviews and development planning · Setting team standards, SLAs and...

Receive and check incoming deliveries against purchase orders and delivery notes. · Inspect goods for damage or discrepancies and report issues promptly. · Accurately book goods into the inventory system

Investigating and resolving field and manufacturing issues across the sample management product range, taking technical ownership from root cause through to implemented solution · Leading design changes and product...

Performing field service work such as on-site installation, preventative maintenance and repair work; · Ensuring a high degree of customer satisfaction through timely, concise, clear communication and excellent service...