NEC Software Solutions

Business Administration · Attention to Detail throughout Administration and Sales Processes · Adhering to Sales Processes and Procedures, allowing you to work collaboratively with the rest of the team

Take ownership of cloud infrastructure from provisioning through to day-to-day operations, working closely with our Solutions Architect on significant changes. · Use Infrastructure as Code as the default for everything,...

Own monthly, quarterly and annual financial reporting for the global software business · Lead month-end close and financial governance, including resolution of system anomalies across SAP, TM1 and Kimble · Review the...

Producing technical architecture designs for corporate platforms and customer solutions across on‑premise, data centre, and public cloud environments. · Evaluating architecture and design options, making evidence‑based...

Practice: Lead complex service design projects across multiple sectors; shape Service Design practice, quality standards and ways of working; champion accessible, inclusive and sustainable design; support colleagues to...

To deal directly with customers of the service via letter, email and telephone to ensure delivery against the service contractual requirements affording excellent customer service at all times. · Meet the standards or...

Proven experience as a Product Owner or similar analytical role in the software sector, with experience of specialist enterprise-scale applications · Strong analytical and problem-solving skills with a focus on...

Provide expert 2nd Line software application support for customer-reported incidents and service requests. · Take ownership of the investigation and resolution of complex or high-impact application issues. · Recreate...

Work alongside Solution Architects to realise proof of concept solutions. · Perform Product evaluations & report on suitability for live operational use. · Provide technical consultancy to product team relating to...

Provide expert 2nd Line software application support for customer-reported incidents and service requests. · Take ownership of the investigation and resolution of complex or high-impact application issues. · Recreate...

To take full ownership of all Hospital units allocated, with regards to the functions associated to the Registry contracts which NEC provide, including; · KPI Monitoring · Analysis of all unit performance statistics...

Deliver exceptional support to NHS customers, managing and resolving enquiries across multiple communication channels, including helpdesk, email, live chat and telephone. · Prioritise, triage and escalate customer...

Own the enterprise AI strategy. · Identify where AI can add the most value. · Help prioritise investment and focus.

Design, develop and maintain scalable ETL and ELT pipelines. · Build data integration solutions across cloud, on-premise, and third-party systems. · Design and implement robust data migration solutions, including...

Design, develop and maintain scalable ETL and ELT pipelines. · Build data integration solutions across cloud, on-premise, and third-party systems. · Design and implement robust data migration solutions, including...

Work within the InfoSec team to support the key activities: · Provide consistent and qualified responses to tenders and assurance questionnaires from customers · Produce and maintain security assurance documentation...

Direct line management of a team of account support executives. · To work closely with the Team manager and other team leads to ensure that annual and monthly Sales targets are met. · Develop relationships with other...

Understand how all parts of the system work together · Ensure decisions in one area do not cause problems elsewhere · Take responsibility for overall solution coherence

The GIS Analyst is responsible for providing expert technical support on Geospatial products to our customers. This will also include providing maintenance, and the continuous improvement of products, systems, and...

Support a cross-platform environment, including Windows, IOS · Provide onsite & remote technical support for staff members in the Hemel Hempstead office and the wider business · Document, track, and monitor all problem...

Leading and directing projects - Lead multidisciplinary teams and clients in the pursuit of inclusive, accessible and effective research outcomes. · Team support and management - You’ll help to support the user research...

Contribute to the data discovery and design of data model for analytical projects. · Create and maintaining Power BI reports and dashboards. · Develop and automate workflows using Power Automate to streamline and...

Strategic vision and influence: Own the strategic ‘north star’ of your product, author and communicate a clear narrative around this vision, and gain buy-in from all levels of NEC and beyond using compelling evidence...

Working within the busy area of the Revenues & Benefits department you will be involved in processing of all Housing / Council tax changes, RTI cases and new claims following the procedures given and working to KPI’s...

PostgreSQL installation, configuration, performance tuning and optimization. · Backup, recovery, replication, clustering and disaster recovery management. · Database security, patching, upgrades and migrations.

Build and enhance Power BI reports and dashboards in line with agreed business requirements, wireframes, reporting definitions, and user needs. · Design, build, and maintain Power BI datasets / semantic models for...

Demonstrate excellent customer service and influencing skills across various mediums. · Knowledge of using Microsoft office suite (i.e. Outlook / Excel ) · Flexibility in approach

Demonstrate excellent customer service and influencing skills across various mediums. · Knowledge of using Microsoft office suite (i.e. Outlook / Excel ) · Flexibility in approach

The growth of our registries business is a key strategic pillar for NEC Health. We are seeking an experienced Lead Product Manager with exceptional leadership, communication and influence skills, who is excited by...

To recognise the importance of good timekeeping, which ensures punctual login to the phone system and aids call management in line with service SLAs · To manage the customer mailboxes and ensure timely logging of emails...

Apply software updates, and perform technology upgrades · Conduct installations of new software and troubleshoot related issues efficiently. · Proactively review metrics, and address potential database performance, and...

Leading and directing projects - You’ll lead multidisciplinary teams and clients in the pursuit of inclusive, accessible and effective services. · Team support and management - You’ll help to support the service design...

Practice: Lead complex service design projects across multiple sectors; shape Service Design practice, quality standards and ways of working; champion accessible, inclusive and sustainable design; support colleagues to...

Demonstrate excellent customer service and influencing skills across various mediums. · Knowledge of using Microsoft office suite (i.e. Outlook / Excel ) · Flexibility in approach

Demonstrate excellent customer service and influencing skills across various mediums. · Knowledge of using Microsoft office suite (i.e. Outlook / Excel ) · Flexibility in approach

Demonstrate excellent customer service and influencing skills across various mediums. · Knowledge of using Microsoft office suite (i.e. Outlook / Excel ) · Flexibility in approach

Excellent communication skills, both written and verbal. · Ability to read, understand and interpret complex requirements. · Knowledge and understanding of the collection and administration of Council Tax or...

To deal directly with customers of the service via letter, email and telephone to ensure delivery against the service contractual requirements affording excellent customer service at all times. · Meet the standards or...

Working within the busy area of the Revenues & Benefits department you will be involved in processing of all Housing / Council tax changes, RTI cases and new claims following the procedures given and working to KPI’s...

To deal directly with customers of the service via letter, email and telephone to ensure delivery against the service contractual requirements affording excellent customer service at all times. · Meet the standards or...

Build and maintain software features using Java or Kotlin, Spring Boot and modern web technologies, including RESTful APIs that support internal systems and integrations. · Contribute to front-end development where...

Strategic vision and influence: Own the strategic ‘north star’ of your product, author and communicate a clear narrative around this vision, and gain buy-in from all levels of NEC and beyond using compelling evidence...

The registries pillar of NEC Health is a key growth driver. We are seeking an experienced product owner who is excited by improving the lives of patients by driving better clinical outcomes and championing value-based...

Our Health Screening Platform is a key pillar to achieve NEC Health’s growth ambitions. We are seeking an experienced product owner who is excited by improving the lives of patients and driving value-based care. You...

Build, Commissioning, and upgrades of NEC Software Solutions bespoke Communication and CAD (Computer Aided Dispatch) products solutions into our customer environments or Hosted Data Centres. · Fault finding our product...

To succeed you will need experience in working in a commercial accounting environment and be able to work on your own and in a fast-changing environment.

Experience of software installation and support, IT systems and network management. · Good technical understanding of operating systems including Windows servers · Good technical understanding of SQL Server.

Understand how all parts of the system work together · Ensure decisions in one area do not cause problems elsewhere · Take responsibility for overall solution coherence

Lead and manage a team of approximately 20 assessors, ensuring services are delivered in line with contractual requirements, operational procedures and quality standards. · Set, monitor and manage individual and team...

Strong experience in full stack development using React, Next.js (App Router), Node.js, and TypeScript · Proven expertise in frontend architecture, including SSR, ISR, caching, and performance optimisation · Strong...

Take ownership of cloud infrastructure from provisioning through to day-to-day operations, working closely with our Solutions Architect on significant changes. · Use Infrastructure as Code as the default for everything,...

Solution ownership and design. Lead the end-to-end solution design process from early concept, and initial engagement with clients and SMEs, to delivery, ensuring alignment with client requirements and business...

Provide consultancy and training on NEC Products and Service Implementations in your area of expertise. · Deliver consultancy / training on site and via Webinar / Screen share facilities. · Carry out presentations /...

Manage a team of pre-sales consultants · Assist the sales team with the production of bid responses working with the product, development and portfolio teams as required. · Be capable of configuring, building and...

Producing security architecture designs for internal systems and customer solutions, aligned with the overarching architecture framework. · Conducting threat modelling and risk assessments to identify and manage...

Carry out in-depth data profiling on source and target systems to validate data before, during, and after migration. · Define, document, and execute data quality rules to ensure data meets business and regulatory...

Own customer onboarding and implementation support for new RWE customers. · Develop Customer Success Plans for assigned accounts. · Build trusted relationships with registry teams, clinicians, researchers and commercial...

Delivering software and technical training programmes to clients either in a group classroom setting, or online through Webinars, e-learning or on a one-to-one basis; · conducting training needs analysis · designing...

Implement and maintain cloud landing zones, account/subscription structures, and baseline configurations. · Provision and manage shared platform services (network hubs, identity integrations, management groups, etc.).

Significant experience with Interaction Design within GDS projects · Demonstrable Experience with Figma · Experience working within multidisciplinary delivery teams

Process requests for the issue, replacement and repair of handheld and vehicle radios. · Support day-to-day operational and administrative activities across the Managed Service team. · Accurately record and maintain...

Business Administration · Attention to Detail throughout Administration and Sales Processes · Adhering to Sales Processes and Procedures, allowing you to work collaboratively with the rest of the team

Control Room Solutions · Operational Policing · Evidence and Insights

Collaborating across teams to ensure NEC Safety has a defined and maintained target architecture for software products and platforms through published UI/UX, data, applications, and technology standards. · Responsible...

Provide technical oversight and pre-sales support throughout bid activities. · Collaborate with Product Management to influence and shape product roadmaps. · Review and assess new solution proposals, ensuring alignment...

Providing support and administration of the Microsoft 365 environment and its capabilities · Working with the wider teams to resolve more challenging issues · Working with 3rd party vendors including Microsoft

Maintain excellent levels of attendance and punctuality · Attend regular training and development sessions with an assigned mentor · Maintain excellent levels of attendance, punctuality and quality of work with...

Build relationships with NECSWS colleagues to ensure that, where appropriate, our products are capable of being joined up at both business process and technological levels · Collaborate with internal teams including: ·...

Continually support the delivery of resourcing strategies to managers across all areas of NEC Software Solutions. This is predominantly external recruitment with some potential for contractors. · Supporting internal...

• Develop effective relationships at all levels within the allocated customer base • Identify and close opportunities for NEC Safety software and solutions

Work with customers, users and internal teams to understand current processes, pain points, policy intent and desired outcomes. · Analyse and document business processes, service workflows, business rules, data...

PostgreSQL installation, configuration, performance tuning and optimization. · Backup, recovery, replication, clustering and disaster recovery management. · Database security, patching, upgrades and migrations.

Lead the installation, configuration, and deployment of software solutions across customer environments. · Design and implement scalable, secure, and highly available infrastructure solutions. · Support customers...

Leads the end-to-end management of strategically significant, high-value and complex opportunities. · Owns the bid management approach, governance model, review strategy and submission plan, and chairs bid kick-offs,...

Producing technical architecture designs for corporate platforms and customer solutions across on‑premise, data centre, and public cloud environments. · Evaluating architecture and design options, making evidence‑based...

Own the enterprise AI strategy. · Identify where AI can add the most value. · Help prioritise investment and focus.

Delivery within NEC for; · Incident Management excluding Major Incident Management · Service Desk function

Manage and review the progression of Knowledge Articles in accordance with the CSC Knowledge Management processes. · Develop, co-ordinate and promote the effective functioning of Knowledge Management activities across...